Armenian association of Social Workers

Announcements
Competition for Development of the Project Management Information System for Monitoring and Evaluation

 

The “Armenian Association of Social Workers” non-governmental organization (hereafter AASW) announces a competition for the selection of the Consulting Firm to implement the Development of the Project Management Information System for Monitoring and Evaluation assignment within the framework of the “Promoting Social Inclusion and Self-Reliant Livelihood Activities in Armenia” Project (hereinafter Project).

 

The main objective of this assignment is to support the implementation of the Project, specifically to develop the web-based Project Management Information System (MIS) for Monitoring and Evaluation (M&E) for accurate and timely Project management, monitoring, data collection, and reporting as well as to enable the Project team to track over the progress and delivery of the project indicators at various levels of project implementation. The MIS will help to align project implementation with the Project’s Results Framework and Monitoring.

 

 

Scope of work

 

i) Under the guidance and supervision of the representative of the Project Implementing Agency (Project M&E specialist) the Consultant shall develop, implement and operationalize Project MIS to track  project activities and results against targets for improved project planning, better management oversight, accurate donor reporting and timely program decision-making. The MIS shall have at least the following main modules:

 

  • Data Entry Module;
  • Administration Module;
  • Reporting Module;
  • Dashboard;
  • Database.

 

ii) The MIS functionality should be comprising of the following:

 

  • To allow registration of various types of users, including but not limited to 1) Team members, 2) at least 200 social workers, 3) at least 600 BMS trainees, 4) SW trainers, 5) BMS trainers.
  • To create records for all main Project activities (meetings, workshops, trainings, sub -grant disbursement, coaching sessions, trade fair exhibitions, etc.), and allow Project staff members to make relevant data entry, including import of data and information files in the formats as Word, Excel, pdf, jpg, etc. (e.g. List of Participants, Date, Name, Place, Photos, Report, attendance sheets, training evaluation forms etc.).
  • The MIS interface will be available both in English and Armenian, with a possibility of bi-lingual data entry.
  • MIS must have import/export functionality to allow data and information to be imported/exported to and from other formats e.g. Word, Excel, pdf, jpg.
  • MIS will display required Project indicators and measurable results based on Project’s Results Framework, including creation and generation of specific reports.
  • The MIS must be able to process data and disaggregate information for all project activities, user types, indicators, beneficiaries, age and sex categories and location.
  • Prepare periodic data analysis reports.

 

iii) The MIS shall satisfy the following technical requirements:

 

  • The proposed solution shall be a secure web-based system. It shall have the capability to be interfaced with a wide variety of hardware and software with a high level of security for the protection of data. The MIS has to be stored on a dedicated server space with proper security certificates maintained by PIA.
  • The MIS should be user friendly, interactive, accessible by staff, beneficiaries and other users (guest users) from various remote locations.
  • The system should store a big amount of data.
  • The system must incorporate data backup on a daily basis.
  • The MIS shall provide a fast and efficient searching mechanism in relevant forms using the alphabet, numbers and alphanumeric characters,
  • The MIS should be flexible enough to accommodate the frequent changes and open to customization as required in future.

 

The Consulting Company satisfy the following qualifications and requirements

 

  • A proven experience (presented in Consultant’s profile) of development of similar IT tools, including designing and developing of web-based multi-user (several hundred users) platforms, website development services (at least two letters of references on implementation of similar assignments should be provided).
  • Experience of design and development of internal management platforms, development and maintenance of unified  corporate web-based solutions for an  integrated website and documents library system or customer relationship management tools, design of IT systems with high level of security, development of customer relationship management systems (is an advantage) 
  • Experience of development of monitoring, evaluation, audit and other similar IT tools (is an advantage)
  • Experience of IT development in social sector (is an advantage).

 

Application

All interested Consulting Companies meeting the above-listed requirements are requested to submit their Expression of Interest to the e-mail address below until May 27, 2021.

Please clearly indicate the title of the position (Development of the Project Management Information System for Monitoring and Evaluation) in the subject line of the e-mail. Please note that only shortlisted applicants will be contacted for the interview.

 

E-mail:  procurement@aasw.org

Tel:  (374 93) 514499 (for questions and clarifications)

 

Translation Services (Simultaneous/consecutive interpretation)

The “Armenian Association of Social Workers” non-governmental organization (hereafter AASW) announces a competition for the selection of the Translation Services (Simultaneous/consecutive interpretation) assignment within the framework of the “Promoting Social Inclusion and Self-Reliant Livelihood Activities in Armenia” Project (hereinafter Project).

The main objective of this consultancy is to support to the implementation of the Project activities, specifically to provide with quality interpretation services (simultaneous/consecutive interpretation from English to Armenian and vice versa).

 

The Project is planned to be implemented within 2021-2023 time period.  

 

  1. Scope of work

The Consultant (Interpreter) shall:

  • Provide simultaneous and/or consecutive interpretation during project events (conferences, round-tables, closing event, etc.) and meetings (technical working groups meetings, meetings between international Consultants and local counterparts, World Bank missions, etc.) from English to Armenian and vice versa.

The payment for simultaneous and/or consecutive interpretation will be done based on hours (1 hour / 2 hours / 4 hours / 8 hours) characters.

 

The Interpreter should satisfy the following qualifications and requirements

  • Certified translator/interpreter (degree in philology - Eng. Lang.) and/or high education in other relevant field (is an advantage);
  • Relevant experience with a proven record in providing interpretation/translation services from English to Armenian and vice versa (list of potential references must be indicated in CV),
  • Experience of interpretation/translation in the field of Social Work (is an advantage)
  • Flexibility for travel in Project target marzes (dates will be preliminary agreed)

 

The Project

The project is expected to help increase access to social assistance benefits and services and provide self-employment support to about 11,000 vulnerable members of society in urban and rural communities in Ararat, Armavir, Kotayk, Lori and Shirak regions of Armenia. The Project grant was received under the Japan Social Development Fund (JSDF) which is financed by the Government of Japan.  

The Project includes three components:

Component 1. Development and implementation of a pilot counseling program:

This component will support the country’s efforts to design and implement a structured social case management approach that can serve as a tool to enhance the internal cohesion of services and benefits in the country’s social protection and labor system. The objective of the Component-1 is twofold: a) to increase the accessibility of social services for the most vulnerable populations (FBP beneficiaries) in Armenia, and b) to activate those FBP beneficiaries with spare labor to become self-reliant by providing a number of (self-) employment opportunities. These objectives will be achieved by policy and technical support to the development of a social case management system through development of operational procedures for identification, registration, enrolment and targeting beneficiaries as well as procedures for grievance redress, monitoring, community outreach, information campaign and capacity building.

The conceptual framework and methodology of the social case management will be based on the following main dimensions been identified by the government as priority needs to be met within the Project:

  • Activation,
  • Inclusion/involvement of households experiencing the highest rates of marginalization and extreme poverty  (provision of state and non-state resources including education and health services for children, health services for adult members, and specialized services),
  • Reduction of child poverty (ensuring access to education and health services; addressing the issue of malnutrition for children up to age five; prevention from institutionalization and early intervention to mitigate risks).

 

Special attention in all dimensions will be paid to households with a disabled family member.

 

Component 2. Capacity building and entrepreneurship support:

This component will strengthen the supply of programs supporting entrepreneurship by testing the provision of small business grants and the accompanying business training/coaching to FBP beneficiary households with spare labor to support their “graduation” out of the program. Based on lessons learned, including from the previous JSDF project, the project will emphasize strong screening, comprehensive evaluation and continuous capacity building (including training, mentoring, and coaching) to ensure sustainability of project outcomes.

Component 3: Project management and administration; monitoring and evaluation; and knowledge dissemination.

 

The project has been designed by the World Bank in partnership with the Ministry of Labor and Social Affairs of Armenia and will be implemented by the Association of Social Workers– a non-governmental, not-for-profit national professional representative body of social workers in Armenia.  The JSDF was established by the Government of Japan and the World Bank as a mechanism to provide direct assistance to the poorest and most vulnerable groups in eligible World Bank countries. The aim is to enhance their capacities, strengthen their empowerment and participation in society and economic life.

 

All interested candidates meeting the above-listed requirements are requested to submit their letters of interest and CVs to the e-mail address below until April 27, 2021.

Please clearly indicate the title of the position (Translation Services (Simultaneous/consecutive interpretation) in the subject line of the e-mail. Please note that only shortlisted applicants will be contacted for the interview.

 

E-mail:  procurement@aasw.org

Tel: (374 95) 605600 (for questions and clarifications)

Consultant on Outreach Strategy and Public Campaign (Project Communication and PR, main phase)

The “Armenian Association of Social Workers” non-governmental organization (hereafter AASW) announces a competition for the selection of the Consultant on Outreach Strategy and Public Campaign (Project Communication and PR, main phase) assignment within the framework of the “Promoting Social Inclusion and Self-Reliant Livelihood Activities in Armenia” Project (hereinafter Project).

The main objective of this consultancy is to lead the design and implementation of the Project beneficiary outreach activities and Project communication campaign, specifically to provide efficient implementation of 1) beneficiary outreach campaign (townhall and community meetings, information sessions, communication with project target beneficiaries, etc.) 2) policy-level and project implementation communication campaign (conferences, round-table discussions, closing event, communication with mass media, etc.).

The assignment will be implemented in February 2021 – June 2023 period.

 

Scope of work

Under the direct supervision of the Project Manager (PM), who will act on behalf of the Client, the Consultant on Outreach Strategy and Public Campaign (PR Consultant) shall be responsible for the provision of technical assistance to the Project team for the design and implementation of effective beneficiary outreach and Project communication campaign in accordance of the Project Operational Manual (POM) and in compliance with provided communication and donor visibility (JSDF and World Bank) guidelines.

PR Consultant will provide guidelines on strategies for an effective PR for the project (targeted to poor and vulnerable) , provide support in the implementation of effective project PR and communication during the the Project activities, support in organization of relevant events, ensure timely update of the website and social media posts, cooperate with mass media representatives and NGOs. 

1. To implement beneficiary outreach campaign (townhall and community meetings, information sessions, communication with project target beneficiaries, etc.), the PR Consultant will:

  • Prepare a Project PR &Communication plan with suggestions related to project publications (a leaflet on social case management issues, a leaflet on beneficiaries’ entrepreneurship support, 5 local (marz) media publications, 2 articles for project website (blog), 3 public service announcements, etc.) and communication activities to  raise public awareness on Project activities (including at least 10 project website news publications on organized information sessions, townhall and community meetings, etc.) and to support smooth implementation of the project, including facilitation of the experience sharing and promotion of best practices among the Project sub-grant program beneficiaries. The plan should include a detailed list of tasks, duration and frequency of such tasks and assigned responsibilities, as well as protocol for response to messages received through Project website and social media pages in compliance with the beneficiary grievance redress mechanism,
  • Carry out on-going content development (announcements for project activities, blog articles, update of video gallery, photos, etc.) and technical administration of the Project website and pages in social media networks (Facebook and Instagram),  as well as follow-up with the messages received through these communication channels,
  • Participate and support in the organization of beneficiary outreach campaign (50 townhall and community meetings, 5 information sessions, communication with project target beneficiaries, etc.),
  • Cooperate with the IT company outsourced for the development and technical maintenance of the Project website, to carry out website testing/improvement and adjustment (bug fixing) activities,
  •  Train and support Project assistant to work with website and social media networks (Facebook and Instagram) administration tools.

2. To implement policy-level and project implementation communication campaign (conferences, round-table discussions, closing event, cooperation with mass media, etc.) the PR Consultant will:

  • Participate in planning and support in organization of the policy-level and project implementation communication campaign events (conferences, round-table discussions, dissemination of the methodological materials agreed with the MLSA and WB, closing event, etc.).
  • Provide PR coverage of the Capacity building and entrepreneurship support component of the project (at least 5 publications on BMS trainings, 5 publications on sub-grant evaluation process, 10 success stories on sub-grant project implementation and 7 publications on trade fair exhibitions  presented by the Project website and/or mass media).
  • Provide PR coverage of the policy-level and project implementation communication campaign events (at least 15 publications by the Project website and/or mass media), organize at least 3 press-conferences and preparation of relevant  press-releases;

3. To implement administrative functions related to project beneficiary outreach and public campaign the PR Consultant will:

  • Participate and contribute in preparation of technical specifications (ToRs, other procurement-related documents) and identify qualified suppliers related to the beneficiary outreach and Project communication campaign (participate in evaluation committees as appropriate);
  • Develop regular (monthly) reports and updates on beneficiary outreach and Project communication campaign, contribute in the preparation of the quarterly progress reports,
  • Ensure the strict provision of communication and donor visibility (JSDF and World Bank) guidelines and collaboration with the WB CO Communication team, 
  • Carry out regular visits to Project target sites as per beneficiary outreach and Project communication campaign needs (at least 50 visits will be implemented),
  • Provide verbal or written presentations on the Project (as per project needs)
  • Participate in regular implementation support missions undertaken by the World Bank;
  • Perform administrative duties related to the Project communication  (as per project needs)
  • Carry out other duties as per need of the Project.

 

The PR Consultant should satisfy the following qualifications and requirements

  • University degree in communications, journalism, public relations (PR) or a related field;
  • At least 3 years of working experience related to the PR,
  • Good understanding of the mass media sector of Armenia,
  • Capability and proven experience in drafting messages in various formats (articles, press releases, websites, success stories, blog entries, FB posts, etc.) targeting a variety of audiences,
  • Experience in social media management,
  • Experience of PR activities with international organizations and/or projects (is an advantage),
  • Experience of PR activities in the social sector, especially to audience that include poor and vulnerable families or individuals,
  • High motivation to be involved in the implementation of the Project, ability to work effectively as a team player in a dynamic environment,
  • Flexibility to travel in Project target marzes,
  • Excellent knowledge of the Armenian, working level knowledge of English (verbal/writing),
  • Good computer and ICT skills (web site administration, social media, multimedia, etc.).

 

The Project

The project is expected to help increase access to social assistance benefits and services and provide self-employment support to about 11,000 vulnerable members of society in urban and rural communities in Ararat, Armavir, Kotayk, Lori and Shirak regions of Armenia. The Project grant was received under the Japan Social Development Fund (JSDF) which is financed by the Government of Japan.  

The project has been designed by the World Bank in partnership with the Ministry of Labor and Social Affairs of Armenia and will be implemented by the Association of Social Workers– a non-governmental, not-for-profit national professional representative body of social workers in Armenia.  The JSDF was established by the Government of Japan and the World Bank as a mechanism to provide direct assistance to the poorest and most vulnerable groups in eligible World Bank countries. The aim is to enhance their capacities, strengthen their empowerment and participation in society and economic life.

 

 

Application

All interested candidates meeting the above-listed requirements are requested to submit their letters of interest and CVs to the e-mail address below until May 7, 2021.

Please clearly indicate the title of the position (Consultant on Outreach Strategy and Public Campaign) in the subject line of the e-mail. Please note that only shortlisted applicants will be contacted for the interview.

E-mail:  procurement@aasw.org

Tel:  (374 93) 514499 (for questions and clarifications)

Out-reach strategy and public campaign implementation competition (organization of five information sessions)|“Promoting Social Inclusion and Self-Reliant Livelihood Activities in Armenia” Project (JSDF Grant No. TF0B2613)

The “Armenian Association of Social Workers” Non-Governmental Organization (AASW) and the “Promoting Social Inclusion and Self-Reliant Livelihood Activities in Armenia” Project (hereinafter PSISLA or the Project) implemented under the Grant Agreement (JSDF Grant No. TF0B2613) invites to submit quotations for Out-reach strategy and public campaign implementation competition (organization of five information sessions).

 

Please, send your quotations via email - procurement@aasw.org 

The deadline for submission of quotations is May 03, 15:00.

You can find the complete package of the invitation for quotation via the attached link -

https://drive.google.com/file/d/1qPaV9wujiWPOTOvW2Tm1WN59ZoHH6f7L/view?usp=sharing 

Translation Services (written translation)

The “Armenian Association of Social Workers” non-governmental organization (hereafter AASW) announces a competition for the selection of the Translation Services (written translation) assignment within the framework of the “Promoting Social Inclusion and Self-Reliant Livelihood Activities in Armenia” Project (hereinafter Project).

The main objective of this consultancy is to support to the implementation of the Project activities, specifically to provide with quality translation services (written translation from English to Armenian and vice versa).

The Project is planned to be implemented within 2021-2023 time period.  

  1. Scope of work

The Consultant (Translator) shall:

  • Provide accurate translation services (Armenian-English and vice versa) of various Project reports, documents, presentations, manuals, training materials, protocols of meetings of working groups, etc. within agreed timeframe.
  • Provide proofreading services (edit, check and correct texts of reports, documents, presentations, manuals, training materials, documents of meeting of working groups) in English/Armenian

The payment for translation/proofreading of the text will be done based on translated characters.

The Interpreter should satisfy the following qualifications and requirements

  • Certified translator (degree in philology- Eng. Lang.) and/or high education in other relevant field (is an advantage);
  • Relevant experience with a proven record in providing interpretation/translation services from English to Armenian and vice versa (list of potential references must be indicated in CV),
  • Experience of interpretation/translation in the field of Social Work (is an advantage):

The Project

The project is expected to help increase access to social assistance benefits and services and provide self-employment support to about 11,000 vulnerable members of society in urban and rural communities in Ararat, Armavir, Kotayk, Lori and Shirak regions of Armenia. The Project grant was received under the Japan Social Development Fund (JSDF) which is financed by the Government of Japan.  

The Project includes three components:

Component 1. Development and implementation of a pilot counseling program:

This component will support the country’s efforts to design and implement a structured social case management approach that can serve as a tool to enhance the internal cohesion of services and benefits in the country’s social protection and labor system. The objective of the Component-1 is twofold: a) to increase the accessibility of social services for the most vulnerable populations (FBP beneficiaries) in Armenia, and b) to activate those FBP beneficiaries with spare labor to become self-reliant by providing a number of (self-) employment opportunities. These objectives will be achieved by policy and technical support to the development of a social case management system through development of operational procedures for identification, registration, enrolment and targeting beneficiaries as well as procedures for grievance redress, monitoring, community outreach, information campaign and capacity building.

The conceptual framework and methodology of the social case management will be based on the following main dimensions been identified by the government as priority needs to be met within the Project:

  • Activation,
  • Inclusion/involvement of households experiencing the highest rates of marginalization and extreme poverty  (provision of state and non-state resources including education and health services for children, health services for adult members, and specialized services),
  • Reduction of child poverty (ensuring access to education and health services; addressing the issue of malnutrition for children up to age five; prevention from institutionalization and early intervention to mitigate risks).

 

Special attention in all dimensions will be paid to households with a disabled family member.

 

Component 2. Capacity building and entrepreneurship support:

This component will strengthen the supply of programs supporting entrepreneurship by testing the provision of small business grants and the accompanying business training/coaching to FBP beneficiary households with spare labor to support their “graduation” out of the program. Based on lessons learned, including from the previous JSDF project, the project will emphasize strong screening, comprehensive evaluation and continuous capacity building (including training, mentoring, and coaching) to ensure sustainability of project outcomes.

Component 3: Project management and administration; monitoring and evaluation; and knowledge dissemination.

The project has been designed by the World Bank in partnership with the Ministry of Labor and Social Affairs of Armenia and will be implemented by the Association of Social Workers– a non-governmental, not-for-profit national professional representative body of social workers in Armenia.  The JSDF was established by the Government of Japan and the World Bank as a mechanism to provide direct assistance to the poorest and most vulnerable groups in eligible World Bank countries. The aim is to enhance their capacities, strengthen their empowerment and participation in society and economic life.

 

Application

All interested candidates meeting the above-listed requirements are requested to submit their letters of interest and CVs to the e-mail address below until April 27, 2021.

Please clearly indicate the title of the position (Translation Services (written translation)) in the subject line of the e-mail. Please note that only shortlisted applicants will be contacted for the interview.

 

E-mail:  procurement@aasw.org

Tel: (374 95) 605600 (for questions and clarifications)

Local Consultant for Dimension-1 (Activation) | “Promoting Social Inclusion and Self-Reliant Livelihood Activities in Armenia” Project (JSDF Grant No. TF0B2613)

The “Armenian Association of Social Workers” non-governmental organization (hereafter AASW) announces a competition for the selection of the “Local Consultant for the development of Methodological document for social case management intervention, operational manual, training materials, development/revision of tools for social workers and referral protocols for key service providers, and implementation of the training for social workers (activation dimension)” assignment within the framework of the “Promoting Social Inclusion and Self-Reliant Livelihood Activities in Armenia” Project (hereinafter Project).

The main objective of this consultancy is to support the implementation of Component-1 covering the design and implementation of a structured social case management approach that can serve as a tool to enhance the internal cohesion of services and benefits in the country’s social protection and labour system.

The assignment will be implemented in March 2021 – December 2022 period.

 

Scope of work

Under the guidance of the Local Lead Consultant, the leadership of  two International Consultants and under the supervision of the representative of the Project Implementing Agency (Project Component-1 Coordinator) and in close collaboration with  other two local consultants (as per Project dimension), the Local Consultant for Dimension-1 (Activation) shall:

  1. Contribute to the elaboration of the methodological document for the social case management intervention
  2. Contribute to the development of the Operational Manual for social workers,
  3. Elaborate training materials for Dimension-1 (Activation) to train social workers,
  4. Develop/revise tools for social workers such as
    • Comprehensive tools (screening and assessment) to assess households’ vulnerabilities for Dimension-1 (Activation)
    • Templates for the preparation of “family development plans”
    • Referral manual linked to an inventory of key social and active labor market services for Dimension-1 (Activation)
    • Management Information System (MIS) for social workers for Dimension-1 (Activation)
  1. Develop/revise referral protocols for key service providers for Dimension-1 (Activation),
  2. Conducting the training (workshops, SW’s on-job-the training (coaching)) on Dimension-1 (Activation) for social workers.

 

The Local Consultant Dimension-1 (Activation) shall be responsible for the following tasks:

  1. Under the “Elaboration of methodological document for the social case management intervention”, the Local Consultant shall be responsible for the following tasks in the context of Dimension-1 (Activation):
  • In coordination with other two local consultants, develop the Social Case Management Report in Armenia covering the following components:

1) Case management practice in Armenia, 

2) Case Management Policy Regulations including, Social Case Management procedure and tools, referral protocols for key service providers and training curricula including content and certification criteria.

  • Support the Local Lead Consultant to Develop Recommendations on conceptual framework of the social case management with focus on the activation dimension;
  • In coordination of the two local consultants and under the guidance of the lead local consultant, develop Methodological Documents (Guidelines, Procedure, etc.) on social case management
  • Attend and support the local lead consultant and international consultant to introduce the developed methodological document at the workshop with relevant stakeholders (Government/MLSA officials, social work practitioners, NGO stakeholders, etc.)

 

The methodological document will be based on the specifics of all three dimensions indicated by MLSA, and (self-) employment support for vulnerable individuals.

 

  1. Under the “Development of the Operational Manual for social workersthe Local Consultant shall be responsible for the following tasks in the context of Dimension-1 (Activation)
  • In coordination of the two local consultants and under the guidance of the lead local consultant prepare descriptions of operation procedures (to be described in the Operational Manual) based on the new methodological document for social case management, with focus on the activation dimension,
  • In coordination of the two local consultants and under the guidance of the lead local consultant elaborate sections of the Operational Manual, which should:

A. reflect the revised/developed social case management methodology in a step-by-step process,

b. provide a detailed description of tasks that social workers need to complete in each step and relevant annexes (intake, screening, assessment, planning, networking, clarification the role of the network participants, including community social workers, and definition of procedures for cooperation, monitoring, positive guidance, evaluation and case closure).

C. provide the features of social work with various social groups (children, elderly people, persons with disabilities) as well as in the case of various social issues (violence, armed conflicts, discrimination, etc.),

D. provide clarification of the functions of members of the social assistance network (case manager, community social worker, etc.), procedures for their cooperation and networking mechanisms,

E. describe social protection system in emergency situations, and rapid renewal mechanisms in accordance to situation specific features,

F. include a user-friendly guide for social workers with key messages and techniques for screening, interview and observation during home visits and interview, case conference, assessment interview, motivational interview, needs-based intervention, etc.

 

  • Attend and support the local lead consultant and international consultant to introduce the developed Operational Manual at the online workshop with relevant stakeholders (Government/MLSA officials, social work practitioners, NGO stakeholders, etc.)

 

  1. Under the “Elaboration of training materials to train social workers” the Local Consultant shall be responsible for the following tasks in the context of Dimension-1:

 

  • In coordination of the two local consultants and under the guidance of the lead local consultant develop training (including on-line and/or offline training) package (including manual, handouts, guidelines, presentations, practical exercises, etc.) with focus on the activation dimension. The training package should be comprised of: 
  • Detailed description and explanation of social case management (procedures and processes),
  • Features, attributes and peculiarities of applying case management methodology in work with families with complex needs, differences with clinical intervention of social worker, social case coordination and management and other type of social workers’ functions,
  • Tools describing standardized methods on how to identify the needs of marginalized people, undocumented persons, how to cope with resisting clients, how to map community social services and maintain effective interdisciplinary and inter-sectoral collaboration,
  • Definition and concept of activation approach, specifics of activation, support and care, advanced practices and lessons learned, including skills to identify potential collaboration opportunities with local businesses and CSOs to propose alternative employment/entrepreneurship for beneficiaries; the practical tips/examples for (self) employment support will be provided by the Consultant for Component-2.
  • Roles and functions of social workers’ in the frame of the Project.

 

  1. Under the “Development/revision of the tools for social workers” the Local Consultant for Dimension-1 shall:
  • In coordination of the two local consultants and under the guidance of the lead local consultant, develop/revise the tools for social workers, with focus on the activation dimension.
  • Contribute to the development of  MIS for social workers
  • Pilot/test the social workers’ tools in project target and contribute to the adjustment of the tools (if necessary).

 

  1. Under the “Development of referral protocols for key service providers” the Local Consultant for Dimension-1 shall:

 

  • Study the existing IT tools used by social workers and provide recommendations on the development of MIS for social workers, with focus on the activation dimension
  • Develop referral protocols, with focus on those associated to the activation dimension, which should cover the work with various social groups as well as describe formal arrangements on preferential access for referred beneficiaries to various institutions and provide the integrity of the support from referred institutions.

 

 

  1. Under the “Conducting the training (workshops, SW’s on-job-the training (coaching)) for social workers” assignment the Local Consultant for Dimension-1 in coordination of the two local consultants and under the guidance of the lead local consultant shall:

 

  • Conduct three two-day training workshops for state and community social workers in project target marzes following the training workshops with focus on the activation dimension
  • Deliver on-the-job training activities (coaching) to social workers involved in training workshops with focus on the activation dimension (if needed).
  • Carry out group supervision sessions to promote best practice exchanges among the case managers coming from various social services with focus on the activation dimension (if needed).

 

      Trainings and coaching sessions will be in person, virtual or of mixed modalities, depending on the official health recommendations in the country associated to the pandemic.

 

 

 

Timetable & Milestones

 

N

Task (estimated time required per task)

duration

Timeline

1

Methodological document for the social case management intervention (10 days)

2 months

by  30.04.2021

2

Operational manual for social workers (18 days)

2 months

by  30.05.2021

3

Training materials to train social workers (2 days) and Training of SW Trainers (ToT) (3 days)

1 months

by  20.06.2021

5

Development/Revision of the tools for social workers (8 days)

3 months

by  30.05.2021

18 months (for testing)

by 30.12.2022

6

Development of referral protocols for key service providers (15 days)

3 months

by  30.05.2021

7

Training workshops and on-job-the training (coaching) for Social Workers. Number of working days will be specified later by actual time sheets (maximum number of working days - 53).

May 2021 – December 2022

-

 

The deliverables (Methodology, Operational Manual and other documents) have to be provided in English (if there is no a special request from PIA to prepare in Armenian).

The above mentioned tasks shall be carried out within the framework of a Service Contract concluded between the contracting body (Armenian Association of Social Workers) and the Consultant. 

The working days for the activity N7 (training workshops and coaching) will depend of the personal workload of the Consultant and will be fixed by work-sheets.

 

 Expected skills and qualifications of the Local Consultant:

The Consultant shall fulfil the following qualifications:

  • Higher professional education in task-relevant field (e.g. sociology, social work, social sciences, etc.),
  • Sound knowledge on social work frameworks and models and at least 5 years of working experience in the relevant field, with specific experience on activation projects targeted to vulnerable populations,
  • Experience for developing methodologies, tools, designing and delivering of trainings (experience in specific project dimension is an advantage),
  • Experience with social protection sector, transformative social work, case management,
  • Fluency in English (written and spoken) and Armenian,
  • Very good communication, presentation and facilitation skills,
  • Relevant computer skills necessary to execute well-designed, professional documents.

 

Application

All interested candidates meeting the above-listed requirements are requested to submit their letters of interest and CVs to the e-mail address below until March 8, 2021.

 

Please clearly indicate the title of the position (Local Consultant: Activation Dimension) in the subject line of the e-mail. Please note that only shortlisted applicants will be contacted for the interview.

E-mail:  procurement@aasw.org

Tel: (374 93) 514499 (for questions and clarifications)

 

The Project

The project is expected to help increase access to social assistance benefits and services and provide self-employment support to about 11,000 vulnerable members of society in urban and rural communities in Ararat, Armavir, Kotayk, Lori and Shirak regions of Armenia. The Project grant was received under the Japan Social Development Fund (JSDF) which is financed by the Government of Japan.  

The Project includes three components:

  • Component 1. Development and implementation of a pilot counseling program:

This component will support the country’s efforts to design and implement a structured social case management approach that can serve as a tool to enhance the internal cohesion of services and benefits in the country’s social protection and labor system. The objective of the Component-1 is twofold: a) to increase the accessibility of social services for the most vulnerable populations (FBP beneficiaries) in Armenia, and b) to activate those FBP beneficiaries with spare labor to become self-reliant by providing a number of (self-) employment opportunities. These objectives will be achieved by policy and technical support to the development of a social case management system through development of operational procedures for identification, registration, enrollment and targeting beneficiaries as well as procedures for grievance redress, monitoring, community outreach, information campaign and capacity building.

The conceptual framework and methodology of the social case management will be based on the following main dimensions been identified by the government as priority needs to be met within the Project:

  • Activation,
  • Inclusion/involvement of households experiencing the highest rates of marginalization and extreme poverty (provision of state and non-state resources including education and health services for children, health services for adult members, and specialized services),
  • Reduction of child poverty(ensuring access to education and health services; addressing the issue of malnutrition for children up to age five; prevention from institutionalization and early intervention to mitigate risks).

Special attention in all dimensions will be paid to households with a disabled family member.

 

(ii) Component 2. Capacity building and entrepreneurship support:

This component will strengthen the supply of programs supporting entrepreneurship by testing the provision of small business grants and the accompanying business training/coaching to FBP beneficiary households with spare labor to support their “graduation” out of the program. Based on lessons learned, including from the previous JSDF project, the project will emphasize strong screening, comprehensive evaluation and continuous capacity building (including training, mentoring, and coaching) to ensure sustainability of project outcomes.

(iii) Component 3: Project management and administration; monitoring and evaluation; and knowledge dissemination.

The project has been designed by the World Bank in partnership with the Ministry of Labor and Social Affairs of Armenia and will be implemented by the Association of Social Workers– a non-governmental, not-for-profit national professional representative body of social workers in Armenia.  The JSDF was established by the Government of Japan and the World Bank as a mechanism to provide direct assistance to the poorest and most vulnerable groups in eligible World Bank countries. The aim is to enhance their capacities, strengthen their empowerment and participation in society and economic life.

Local Consultant for Dimension-2 (Inclusion) | “Promoting Social Inclusion and Self-Reliant Livelihood Activities in Armenia” Project (JSDF Grant No. TF0B2613)

The “Armenian Association of Social Workers” non-governmental organization (hereafter AASW) announces a competition for the selection of the “Local Consultant for the development of Methodological document for social case management intervention, operational manual, training materials, development/revision of tools for social workers and referral protocols for key service providers, and implementation of the training for social workers (Inclusion dimension)” assignment within the framework of the “Promoting Social Inclusion and Self-Reliant Livelihood Activities in Armenia” Project (hereinafter Project).

The main objective of this consultancy is to support the implementation of Component-1 covering the design and implementation of a structured social case management approach that can serve as a tool to enhance the internal cohesion of services and benefits in the country’s social protection and labour system.

The assignment will be implemented in March 2021 – December 2022 period.

 

Scope of work

Under the guidance of the Local Lead Consultant, the leadership of  two International Consultants and under the supervision of the representative of the Project Implementing Agency (Project Component-1 Coordinator)  and in close collaboration with  other two local consultants (as per Project dimension), the Local Consultant for Dimension-2 (Inclusion) shall:

  1. Contribute to the elaboration of the methodological document for the social case management intervention
  2. Contribute to the development of the Operational Manual for social workers,
  3. Elaborate training materials for Dimension-2 (Inclusion) to train social workers,
  4. Develop/revise tools for social workers such as
    • Comprehensive tools (screening and assessment) to assess households’ vulnerabilities for Dimension-2 (Inclusion)
    • Templates for the preparation of “family development plans”
    • Referral manual linked to an inventory of key social and active labor market services for Dimension-2 (Inclusion)
    • Management Information System (MIS) for social workers for Dimension-2 (Inclusion)
  1. Develop/revise referral protocols for key service providers for Dimension-2 (Inclusion),
  2. Conducting the training (workshops, SW’s on-job-the training (coaching)) on Dimension-2 (Inclusion) social workers.

 

THE LOCAL CONSULTANT DIMENSION-2 (INCLUSION) SHALL BE RESPONSIBLE FOR THE FOLLOWING TASKS:

Under the “Elaboration of methodological document for the social case management intervention”, the Local Consultant shall be responsible for the following tasks in the context of Dimension-2 (Inclusion):

  • In coordination with other two local consultants, develop Social Case Management Report in Armenia covering the following components:

1) Case management practice in Armenia, 

2) Case Management Policy Regulations including, Social Case Management procedure and tools, referral protocols for key service providers and training curricula including content and certification criteria.

  • Support the Local Lead Consultant to Develop Recommendations on conceptual framework of the social case management with focus on the dimension of inclusion;
  • In coordination of the two local consultants and under the guidance of the lead local consultant, develop Methodological Document (Guidelines, Procedure, etc.) on social case management
  • Attend and support the local lead consultant and international consultant to introduce the developed methodological document at the workshop with relevant stakeholders (Government/MLSA officials, social work practitioners, NGO stakeholders, etc.)

 

The methodological document will be based on the specifics of all three dimensions indicated by MLSA, and (self-) employment support for vulnerable individuals.

 

Under the “Development of the Operational Manual for social workersthe Local Consultant shall be responsible for the following tasks in the context of Dimension-2 (Inclusion)

  • In coordination of the two local consultants and under the guidance of the lead local consultant prepare descriptions of operation procedures (to be described in the Operational Manual) based on the new methodological document for social case management, with focus on the inclusion dimension
  • In coordination of the two local consultants and under the guidance of the lead local consultant elaborate sections of the  Operational Manual, which should:

A. reflect the revised/developed social case management methodology in a step-by-step process,

b. provide a detailed description of tasks that social workers need to complete in each step and relevant annexes (intake, screening, assessment, planning, networking, clarification the role of the network participants, including community social workers, and definition of procedures for cooperation, monitoring, positive guidance, evaluation and case closure).

C. provide the features of social work with various social groups (children, elderly people, persons with disabilities) as well as in the case of various social issues (violence, discrimination, armed conflicts, etc.),

D. provide clarification of the functions of members of the social assistance network (case manager, community social worker, etc.), procedures for their cooperation and networking mechanisms,

E. describe social protection system in emergency situations, and rapid renewal mechanisms in accordance to situation specific features,

F. include a user-friendly guide for social workers with key messages and techniques for screening, interview and observation during home visits and interview, case conference, assessment interview, motivational interview, needs-based intervention, etc.

 

  • Attend and support the local lead consultant and international consultant to introduce the developed Operational Manual at the online workshop with relevant stakeholders (Government/MLSA officials, social work practitioners, NGO stakeholders, etc.)

 

Under the “Elaboration of training materials to train social workers” the Local Consultant shall be responsible for the following tasks in the context of Dimension-2:

  • In coordination of the two local consultants and under the guidance of the lead local consultant develop training (including on-line and/or offline training) package (including manual, handouts, guidelines, presentations, practical exercises, etc.) with focus on the inclusion dimension. The training package should be comprised of: 
  • Detailed description and explanation of social case management (procedures and processes),
  • Features, attributes and peculiarities of applying case management methodology in work with families with complex needs, differences with clinical intervention of social worker, social case coordination and management and other type of social workers’ functions,
  • Tools describing standardized methods on how to identify the needs of marginalized people, undocumented persons, how to cope with resisting clients, how to map community social services and maintain effective interdisciplinary and inter-sectoral collaboration,
  • Definition and concept of inclusion approach, specifics of inclusion, support and care, advanced practices and lessons learned; the practical tips/examples for (self) employment support will be provided by the Consultant for Component-2.
  • Roles and functions of social workers’ in the frame of the Project.

 

Under the “Development/revision of the tools for social workers” the Local Consultant for Dimension-2 shall:

  • In coordination of the two local consultants and under the guidance of the lead local consultant, develop/revise the tools for social workers with focus on the inclusion dimension
  • Contribute to the development of  MIS for social workers
  • Pilot/test the social workers’ tools in project target and contribute to the adjustment of the tools (if necessary).

 

Under the “Development of referral protocols for key service providers” the Local Consultant for Dimension-2 shall:

 

  • Study the existing IT tools used by social workers and provide recommendations on the development of MIS for social workers, with focus on the inclusion dimension,
  • Develop referral protocols, with focus on those associated to the inclusion dimension, which should cover the work with various social groups as well as describe formal arrangements on preferential access for referred beneficiaries to various institutions and provide the integrity of the support from referred institutions.

Under the “Conducting the training (workshops, SW’s on-job-the training (coaching)) for social workers” assignment the Local Consultant for Dimension-2 in coordination of the two local consultants and under the guidance of the lead local consultant, shall:

  • Conduct three two-day training workshops for state and community social workers in project target marzes following the training workshops schedule in the context of Dimension-2.
  • Deliver on-the-job training activities (coaching) to social workers involved in training workshops with focus on the inclusion dimension (if needed).
  • Carry out group supervision sessions to promote best practice exchanges among the case managers coming from various social services with focus on the inclusion dimension (if needed).

Trainings and coaching sessions will be in person, virtual or of mixed modalities, depending on the official health recommendations in the country associated to the pandemic.

 

  1. Timetable & Milestones

 

N

Task (estimated time required per task)

duration

Timeline

1

Methodological document for the social case management intervention (10 days)

2 months

by  30.04.2021

2

Operational manual for social workers (18 days)

2 months

by  30.05.2021

3

Training materials to train social workers (2 days) and Training of SW Trainers (ToT) (3 days)

1 months

by  20.06.2021

5

Development/Revision of the tools for social workers (8 days)

3 months

by  30.05.2021

18 months (for testing)

by 30.12.2022

6

Development of referral protocols for key service providers (15 days)

3 months

by  30.05.2021

7

Training workshops and on-job-the training (coaching) for Social Workers. Number of working days will be specified later by actual time sheets (maximum number of working days - 53).

May 2021 – December 2022

-

 

The deliverables (Methodology, Operational Manual and other documents) have to be provided in English (if there is no a special request from PIA to prepare in Armenian).

The above mentioned tasks shall be carried out within the framework of a Service Contract concluded between the contracting body (Armenian Association of Social Workers) and the Consultant.

The working days for the activity N7 (training workshops and coaching) will depend of the personal workload of the Consultant and will be fixed by work-sheets.

 

Expected skills and qualifications of the Consultant 

The Consultant shall fulfil the following qualifications:

  • Higher professional education in task-relevant field (e.g. sociology, social work, social sciences, etc.),
  • Sound knowledge on social work frameworks and models and at least 5 years of working experience in the relevant field, with specific experience on inclusion projects.
  • Experience for developing methodologies, tools, designing and delivering of trainings (experience in specific project dimension is an advantage),
  • Experience with social protection sector, transformative social work, case management
  • Fluency in English (written and spoken) and Armenian,
  • Very good communication, presentation and facilitation skills,
  • Relevant computer skills necessary to execute well-designed, professional documents.

 

Application

All interested candidates meeting the above-listed requirements are requested to submit their letters of interest and CVs to the e-mail address below until March 8, 2021.

Please clearly indicate the title of the position (Local Consultant: Inclusion Dimension) in the subject line of the e-mail. Please note that only shortlisted applicants will be contacted for the interview.

 

E-mail:  procurement@aasw.org

Tel: (374 93) 514499 (for questions and clarifications)

 

The Project

The project is expected to help increase access to social assistance benefits and services and provide self-employment support to about 11,000 vulnerable members of society in urban and rural communities in Ararat, Armavir, Kotayk, Lori and Shirak regions of Armenia. The Project grant was received under the Japan Social Development Fund (JSDF) which is financed by the Government of Japan.  

The Project includes three components:

Component 1. Development and implementation of a pilot counseling program:

This component will support the country’s efforts to design and implement a structured social case management approach that can serve as a tool to enhance the internal cohesion of services and benefits in the country’s social protection and labor system. The objective of the Component-1 is twofold: a) to increase the accessibility of social services for the most vulnerable populations (FBP beneficiaries) in Armenia, and b) to activate those FBP beneficiaries with spare labor to become self-reliant by providing a number of (self-) employment opportunities. These objectives will be achieved by policy and technical support to the development of a social case management system through development of operational procedures for identification, registration, enrolment and targeting beneficiaries as well as procedures for grievance redress, monitoring, community outreach, information campaign and capacity building.

The conceptual framework and methodology of the social case management will be based on the following main dimensions been identified by the government as priority needs to be met within the Project:

  • Activation,
  • Inclusion/involvement of households experiencing the highest rates of marginalization and extreme poverty (provision of state and non-state resources including education and health services for children, health services for adult members, and specialized services),
  • Reduction of child poverty(ensuring access to education and health services; addressing the issue of malnutrition for children up to age five; prevention from institutionalization and early intervention to mitigate risks).

Special attention in all dimensions will be paid to households with a disabled family member.

Component 2. Capacity building and entrepreneurship support:

This component will strengthen the supply of programs supporting entrepreneurship by testing the provision of small business grants and the accompanying business training/coaching to FBP beneficiary households with spare labor to support their “graduation” out of the program. Based on lessons learned, including from the previous JSDF project, the project will emphasize strong screening, comprehensive evaluation and continuous capacity building (including training, mentoring, and coaching) to ensure sustainability of project outcomes.

Component 3: Project management and administration; monitoring and evaluation; and knowledge dissemination.

The project has been designed by the World Bank in partnership with the Ministry of Labor and Social Affairs of Armenia and will be implemented by the Association of Social Workers– a non-governmental, not-for-profit national professional representative body of social workers in Armenia.  The JSDF was established by the Government of Japan and the World Bank as a mechanism to provide direct assistance to the poorest and most vulnerable groups in eligible World Bank countries. The aim is to enhance their capacities, strengthen their empowerment and participation in society and economic life.

 

 

Local Consultant for Dimension-3 (Child Poverty) | “Promoting Social Inclusion and Self-Reliant Livelihood Activities in Armenia” Project (JSDF Grant No. TF0B2613)

The “Armenian Association of Social Workers” non-governmental organization (hereafter AASW) announces a competition for the selection of the “Local Consultant for the development of Methodological document for social case management intervention, operational manual, training materials, development/revision of tools for social workers and referral protocols for key service providers, and implementation of the training for social workers (Child Poverty Dimension)” assignment within the framework of the “Promoting Social Inclusion and Self-Reliant Livelihood Activities in Armenia” Project (hereinafter Project).

The main objective of this consultancy is to support the implementation of Component-1 covering the design and implementation of a structured social case management approach that can serve as a tool to enhance the internal cohesion of services and benefits in the country’s social protection and labour system.

The assignment will be implemented in March 2021 – December 2022 period.

 

Scope of work

Under the guidance of the Local Lead Consultant, the leadership of  two International Consultants and under the supervision of the representative of the Project Implementing Agency (Project Component-1 Coordinator)  and in close collaboration with  other two local consultants (as per Project dimension), the Local Consultant for Dimension-3 (Reduction of Child Poverty) shall:

  1. Contribute to the elaboration of the methodological document for the social case management intervention
  2. Contribute to the development of the Operational Manual for social workers,
  3. Elaborate training materials for Dimension-3 (Child Poverty) to train social workers,
  4. Develop/revise tools for social workers such as
    • Comprehensive tools (screening and assessment) to assess households’ vulnerabilities for Dimension-3 (Child Poverty)
    • Templates for the preparation of “family development plans”
    • Referral manual linked to an inventory of key social and active labor market services for Dimension-3 (Child Poverty)
    • Management Information System (MIS) for social workers for Dimension-3 (Child Poverty)
  1. Develop/revise referral protocols for key service providers for Dimension-3 (Child Poverty),
  2. Conducting the training (workshops, SW’s on-job-the training (coaching)) on Dimension-3 (Child Poverty) workers.

 THE LOCAL CONSULTANT DIMENSION- 3 (CHILD POVERTY) SHALL BE RESPONSIBLE FOR THE FOLLOWING TASKS:

  1. Under the “Elaboration of methodological document for the social case management intervention”, the Local Consultant shall be responsible for the following tasks in the context of Dimension-3 (Child Poverty):
  • In coordination with other two local consultants develop Social Case Management Report in Armenia covering the following components:

1) Case management practice in Armenia, 

2) Case Management Policy Regulations including,  Social Case Management procedure and tools, referral protocols for key service providers  and training curricula /including content and certification criteria.

  • Support the Local Lead Consultant to Develop Recommendations on conceptual framework of the social case management with focus on the dimension of child poverty;
  • In coordination of the two local consultants and under the guidance of the lead local consultant, develop Methodological Document (Guidelines, Procedure, etc.) on social case management
  • Attend and support the local lead consultant and international consultant to introduce the developed methodological document at the workshop with relevant stakeholders (Government/MLSA officials, social work practitioners, NGO stakeholders, etc.)

 

The methodological document will be based on the specifics of all three dimensions indicated by MLSA, and (self-) employment support for vulnerable individuals.

 

  1. Under the “Development of the Operational Manual for social workersthe Local Consultant shall be responsible for the following tasks in the context of Dimension-3 (Child Poverty)
  • In coordination of the two local consultants and under the guidance of the lead local consultant prepare descriptions of operation procedures (to be described in the Operational Manual) based on the new methodological document for social case management, with focus on the child poverty dimension
  • In coordination of the two local consultants and under the guidance of the lead local consultant elaborate sections of the Operational Manual, which should:

A. reflect the revised/developed social case management methodology in a step-by-step process,

b. provide a detailed description of tasks that social workers need to complete in each step and relevant annexes (intake, screening, assessment, planning, networking, clarification the role of the network participants, including community social workers, and definition of procedures for cooperation, monitoring, positive guidance, evaluation and case closure).

C. provide the features of social work with various social groups (children, elderly people, persons with disabilities) as well as in the case of various social issues (violence, discrimination, armed conflicts etc.),

D. provide clarification of the functions of members of the social assistance network (case manager, community social worker, etc.), procedures for their cooperation and networking mechanisms,

E. describe social protection system in emergency situations, and rapid renewal mechanisms in accordance to situation specific features,

F. include a user-friendly guide for social workers with key messages and techniques for screening, interview and observation during home visits and interview, case conference, assessment interview, motivational interview, needs-based intervention, etc.

 

  • Attend and support the local lead consultant and international consultant to introduce the developed Operational Manual at the online workshop with relevant stakeholders (Government/MLSA officials, social work practitioners, NGO stakeholders, etc.)

 

  1. Under the “Elaboration of training materials to train social workers” the Local Consultant shall be responsible for the following tasks in the context of Dimension-3:
  • In coordination of the two local consultants and under the guidance of the lead local consultant develop training (including on-line and/or offline training) package (including manual, handouts, guidelines, presentations, practical exercises, etc.) with focus on the child poverty dimension. The training package should be comprised of: 
  • Detailed description and explanation of social case management (procedures and processes),
  • Features, attributes and peculiarities of applying case management methodology in work with families with complex needs, differences with clinical intervention of social worker, social case coordination and management and other type of social workers’ functions,
  • Tools describing standardized methods on how to identify the needs of marginalized people, undocumented persons, how to cope with resisting clients, how to map community social services and maintain effective interdisciplinary and inter-sectoral collaboration,
  • Definition and concept of child poverty, specifics of child poverty, support and care, advanced practices and lessons learned; the practical tips/examples for (self) employment support will be provided by the Consultant for Component-2.
  • Roles and functions of social workers’ in the frame of the Project.
  1. Under the “Development/revision of the tools for social workers” the Local Consultant for Dimension-3 shall:
  • In coordination of the two local consultants and under the guidance of the lead local consultant, develop/revise the tools for social workers with focus on the child poverty dimension
  • Contribute to the development of  MIS for social workers
  • Pilot/test the social workers’ tools in project target and contribute to the adjustment of the tools (if necessary)).

 

  1. Under the “Development of referral protocols for key service providers” the Local Consultant for Dimension-3 shall:
  • Study the existing IT tools used by social workers and provide recommendations on the development of MIS for social workers, with focus on the child poverty dimension,
  • Develop referral protocols, with focus on those associated to the child poverty dimension, which should cover the work with various social groups as well as describe formal arrangements on preferential access for referred beneficiaries to various institutions and provide the integrity of the support from referred institutions.

 

  1. Under the “Conducting the training (workshops, SW’s on-job-the training (coaching)) for social workers” assignment the Local Consultant for Dimension-3 in coordination of the two local consultants and under the guidance of the lead local consultant shall:
  • Conduct three two-day training workshops for state and community social workers in project target marzes following the training workshops schedule in the context of Dimension-3.
  • Deliver on-the-job training activities (coaching) to social workers involved in training workshops with focus on the child poverty dimension (if needed).
  • Carry out group supervision sessions to promote best practice exchanges among the case managers coming from various social services with focus on the child poverty dimension (if needed).

Trainings and coaching sessions will be in person, virtual or of mixed modalities, depending on the official health recommendations in the country associated to the pandemic.

 

Timetable & Milestones

 

N

Task (estimated time required per task)

Duration

Timeline

1

Methodological document for the social case management intervention (10 days)

2 months

by  30.04.2021

2

Operational manual for social workers (18 days)

2 months

by  30.05.2021

3

Training materials to train social workers (2 days) and Training of SW Trainers (ToT) (3 days)

1 months

by  20.06.2021

5

Development/Revision of the tools for social workers (8 days)

3 months

by  30.05.2021

18 months (for testing)

by 30.12.2022

6

Development of referral protocols for key service providers (15 days)

3 months

by  30.05.2021

7

Training workshops and on-job-the training (coaching) for Social Workers. Number of working days will be specified later by actual time sheets (maximum number of working days - 53).

May 2021 – December 2022

-

 

The deliverables (Methodology, Operational Manual and other documents) have to be provided in English (if there is no a special request from PIA to prepare in Armenian).

The above mentioned tasks shall be carried out within the framework of a Service Contract concluded between the contracting body (Armenian Association of Social Workers) and the Consultant.  

The working days for the activity N7 (training workshops and coaching) will depend of the personal workload of the Consultant and will be fixed by work-sheets.

 

 Expected skills and qualifications of the Consultant 

The Consultant shall fulfill the following qualifications:

  • Higher professional education in task-relevant field (e.g. sociology, social work, social sciences, etc.),
  • Sound knowledge on social work frameworks and models and at least 5 years of working experience in the relevant field, with specific experience on child poverty projects,
  • Experience for developing methodologies, tools, designing and delivering of trainings (experience in specific project dimension is an advantage),
  • Experience with social protection sector, transformative social work, case management,
  • Fluency in English (written and spoken) and Armenian,
  • Very good communication, presentation and facilitation skills,
  • Relevant computer skills necessary to execute well-designed, professional documents.

 

 Application

All interested candidates meeting the above-listed requirements are requested to submit their letters of interest and CVs to the e-mail address below until March 8, 2021.

Please clearly indicate the title of the position (Local Consultant: Child Poverty Dimension ) in the subject line of the e-mail. Please note that only shortlisted applicants will be contacted for the interview.

E-mail:  procurement@aasw.org

Tel: (374 93) 514499 (for questions and clarifications)

The Project

The project is expected to help increase access to social assistance benefits and services and provide self-employment support to about 11,000 vulnerable members of society in urban and rural communities in Ararat, Armavir, Kotayk, Lori and Shirak regions of Armenia. The Project grant was received under the Japan Social Development Fund (JSDF) which is financed by the Government of Japan.  

The Project includes three components:

Component 1. Development and implementation of a pilot counseling program:

This component will support the country’s efforts to design and implement a structured social case management approach that can serve as a tool to enhance the internal cohesion of services and benefits in the country’s social protection and labor system. The objective of the Component-1 is twofold: a) to increase the accessibility of social services for the most vulnerable populations (FBP beneficiaries) in Armenia, and b) to activate those FBP beneficiaries with spare labor to become self-reliant by providing a number of (self-) employment opportunities. These objectives will be achieved by policy and technical support to the development of a social case management system through development of operational procedures for identification, registration, enrolment and targeting beneficiaries as well as procedures for grievance redress, monitoring, community outreach, information campaign and capacity building.

The conceptual framework and methodology of the social case management will be based on the following main dimensions been identified by the government as priority needs to be met within the Project:

  • Activation,
  • Inclusion/involvement of households experiencing the highest rates of marginalization and extreme poverty (provision of state and non-state resources including education and health services for children, health services for adult members, and specialized services),
  • Reduction of child poverty(ensuring access to education and health services; addressing the issue of malnutrition for children up to age five; prevention from institutionalization and early intervention to mitigate risks).

Special attention in all dimensions will be paid to households with a disabled family member.

 

Component 2. Capacity building and entrepreneurship support:

This component will strengthen the supply of programs supporting entrepreneurship by testing the provision of small business grants and the accompanying business training/coaching to FBP beneficiary households with spare labor to support their “graduation” out of the program. Based on lessons learned, including from the previous JSDF project, the project will emphasize strong screening, comprehensive evaluation and continuous capacity building (including training, mentoring, and coaching) to ensure sustainability of project outcomes.

Component 3: Project management and administration; monitoring and evaluation; and knowledge dissemination.

The project has been designed by the World Bank in partnership with the Ministry of Labor and Social Affairs of Armenia and will be implemented by the Association of Social Workers– a non-governmental, not-for-profit national professional representative body of social workers in Armenia.  The JSDF was established by the Government of Japan and the World Bank as a mechanism to provide direct assistance to the poorest and most vulnerable groups in eligible World Bank countries. The aim is to enhance their capacities, strengthen their empowerment and participation in society and economic life.

 

Leading Local Consultant | “Promoting Social Inclusion and Self-Reliant Livelihood Activities in Armenia” Project (JSDF Grant No. TF0B2613)

The “Armenian Association of Social Workers” non-governmental organization (hereafter AASW) announces a competition for the selection of the “Leading Local Consultant for the development of methodological document for social case management intervention, operational manual, training materials,  development/revision of tools for social workers and referral protocols for key service providers, and implementation of the training for social workers” assignment within the framework of the “Promoting Social Inclusion and Self-Reliant Livelihood Activities in Armenia” Project (hereinafter Project).

The main objective of this consultancy is to support the implementation of Component-1 covering the design and implementation of a structured social case management approach that can serve as a tool to enhance the internal cohesion of services and benefits in the country’s social protection and labour system.

The assignment will be implemented in March 2021 – December 2022 period.

 

Scope of work

Under the leadership and guidance of two International Consultants and the supervision of the representative of the Project Implementing Agency (Project Component-1 Coordinator) and in close collaboration with three local consultants (as per Project dimension), the Leading Local Consultant shall contribute to the:

  1. Elaboration of the methodological document for the social case management intervention
  2. Development of the Operational Manual for social workers,
  3. Development of training materials to train social workers,
  4. Delivery of the training for SW local trainers/experts (ToT)
  5. Development/revision of the tools for social workers such as
    • Comprehensive tools (screening and assessment) to assess households’ vulnerabilities
    • Templates for the preparation of “family development plans”
    • Referral manual linked to an inventory of key social and active labour market services
    • Management Information System (MIS) for social workers
  1. Development/revision of the referral protocols for key service providers,
  2. Conducting the training (workshops, SW’s on-job-the training (coaching)) for social workers.

 

THE LEADING LOCAL CONSULTANT SHALL BE RESPONSIBLE FOR THE FOLLOWING TASKS:

  1. Under the “Elaboration of methodological document for the social case management intervention”, the Leading Local Consultant shall be responsible:
  •  Support the International Consultant to develop an outline for Local Consultants on Social Case Management Report in Armenia covering the following components:

         a)Case management practice in the country 

          b) Case Management Policy Regulations including, (i) Social Case Management procedure and tools, referral protocols for key service providers and (ii) Training curricula including content and certification criteria.

  • Lead the work of three Local Consultants (as per dimension) to elaborate the Social Case Management Report. The report is to be based on the analysis of the field (qualitative research)
  • Support International Consultant to Develop Recommendations on the conceptual framework of the social case management based on the main dimensions identified by the MLSA and the local context;
  • Lead the development of the Methodological Document (Guidelines, Procedure, etc.) on social case management carried out by local consultants,
  • Attend and support the international consultant to introduce the developed methodological document at the workshop with relevant stakeholders (Government/MLSA officials, social work practitioners, NGO stakeholders, etc.)

The methodological document will be based on the specifics of all three dimensions indicated by MLSA, and (self-) employment support for vulnerable individuals.

  1. Under the “Development of the Operational Manual for social workersthe Leading Local Consultant shall be responsible for the following tasks

 

  • Support the International Consultant to elaborate an outline of operation procedures (to be described in the Operational Manual) based on the new methodological document for social case management,
  • Participate in an on-line workshop to present an outline of operational procedures and relevant best practice and incorporate the recommendations/comments of MLSA and other relevant counterparts (if any).
  • Coordinate and lead the work of three Local Consultants to elaborate the Operational Manual, which should:

A. reflect the revised/developed social case management methodology in a step-by-step process,

B. provide a detailed description of tasks that social workers need to complete in each step and relevant annexes (intake, screening, assessment, planning, networking, clarification the role of the network participants, including community social workers, and definition of procedures for cooperation, monitoring, positive guidance, evaluation and case closure).

C. provide the features of social work with various social groups (children, elderly people, persons with disabilities) as well as in the case of various social issues (violence, armed conflicts, discrimination, etc.),

D. provide clarification of the functions of members of the social assistance network (case manager, community social worker, etc.), procedures for their cooperation and networking mechanisms,

E. describe social protection system in emergency situations, and rapid renewal mechanisms in accordance to situation specific features,

F. include a user-friendly guide for social workers with key messages and techniques for screening, interview and observation during home visits and interview, case conference, assessment interview, motivational interview, needs-based intervention, etc.

  • Attend and support the international consultant to introduce the developed Operational Manual at the online workshop with relevant stakeholders (Government/MLSA officials, social work practitioners, NGO stakeholders, etc.)

 

  1. Under the “Development of the training materials to train social workers” the Leading Local Consultant shall be responsible for the following tasks:
  • Supervise and support the Local Consultants (per dimension) to carry out training needs assessment of social workers (in consultation with MLSA), and contribute to the development of training need assessment Report.
  • Lead the local Consultants to develop training (including on-line and/or offline training) package (including manual, handouts, guidelines, presentations, practical exercises, etc.). The training package should be comprised of:
  • Detailed description and explanation of social case management (procedures and processes),
  • Features, attributes and peculiarities of applying case management methodology in work with families with complex needs, differences with clinical intervention of social worker, social case coordination and management and other type of social workers’ functions,
  • Tools describing standardized methods on how to identify the needs of marginalized people, undocumented persons, how to cope with resisting clients, how to map community social services and maintain effective interdisciplinary and inter-sectoral collaboration,
  • Definition and concept of activation approach, specifics of activation, support and care, advanced practices and lessons learned; the practical tips/examples for self- employment support will be provided by the Consultant for Component-2.
  • Roles and functions of social workers’ in the frame of the Project.

 

  1. Under the “Training for SW local trainers (ToT)”, the Leading Local Consultant shall:
  • Support the International Consultant to Conduct a 3-days ToT for local SW consultants (trainers), based on the training materials produced under the afore-mentioned activity (training materials to train social workers).

 

  1. Under the “Development/revision of the tools for social workers” the Leading Local Consultant shall:
  • Support the International Consultant to develop recommendations on the development/revision of tools for social workers;
  • Coordinate and lead the team of Local Consultants to develop/revise/test the tools for social workers (except MIS for social workers), consolidate and finalize the developed drafts,
  • Attend and support the international consultant to introduce the developed/revised tools for social workers at the workshop with relevant stakeholders (Government/MLSA officials, social work practitioners, NGO stakeholders, etc.) as well as consolidate the recommendations/comments/remarks from the participants of the workshop (if any).
  • Supervise the testing of the social workers’ tools in project target marzes (provision of guidance to SW Consultants in charge of training/coaching, provision of counseling through site visits and other communication means (phone, zoom, etc.)) and carry out adjustment of the tools (if necessary)).

 

  1. Under the “Development of referral protocols for key service providers” the Leading Local Consultant shall:
  • Coordinate and lead the activities of the team of Local Consultants and IT Consultant to study existing IT tools used by social workers and develop recommendations on the development of MIS for social workers,
  • Support the International Consultant to elaborate an outline for new referral protocols for key service providers
  • Coordinate and lead the team of Local Consultants to develop referral protocols, which should cover the work with various social groups (children, elderly people, persons with disabilities, etc.), and social cases (violence, armed conflicts, discrimination, etc.) as well as describe formal arrangements on preferential access for referred beneficiaries to various institutions (such as social assistance, health, education, police, etc.) and provide the integrity of the support from referred institutions.
  • Attend and support the international consultant to introduce the developed referral protocols for key service providers at the online workshop with relevant stakeholders including Government/MLSA officials, social work practitioners, researchers and NGO stakeholders, as well as consolidate the recommendations/comments/remarks from the participants of the workshop (if any).
  1. Under the “Conducting the training (workshops, SW’s on-job-the training (coaching)) for social workers” assignment the Leading Local Consultant shall:
  • Conduct three two-day training workshops for state and community social workers in project target marzes following the training workshops schedule.
  • Supervise the SW consultants (trainers) conducting three two-day training workshops for state and community social workers in project marzes
  • Deliver on-the-job training activities (coaching) to social workers involved in training workshops.
  • Carry out group supervision sessions to promote best practice exchanges among the case managers coming from various social services.

Trainings and coaching sessions will be in person, virtual or of mixed modalities, depending on the official health recommendations in the country associated to

 

Timetable & Milestones

N

Task (estimated time required per task)

Duration

Timeline

1

Methodological document for the social case management intervention (12 days)

2 months

by  30.04.2021

2

Operational manual for social workers (21 days)

2 months

by  30.05.2021

3

Training materials to train social workers (3 days) and Training of SW Trainers (ToT) (3 days)

1 months

by  20.06.2021

5

Development/Revision of the tools for social workers (10 days)

3 months

by  30.05.2021

18 months (for testing)

by 30.12.2022

6

Development of referral protocols for key service providers (19 days)

3 months

by  30.05.2021

7

Training workshops and on-job-the training (coaching) for Social Workers. Number of working days will be specified later by actual time sheets (maximum number of working days - 60).

May 2021 – December 2022

-

 

The working days for the activity N7 (training workshops and coaching) will depend on the personal workload of the Consultant and will be fixed by work-sheets.

The Lead local Consultant’s contributions for the development of Methodology, Operational Manual, training materials, tools and other documents (to be finalized by International Consultants) have to be provided in English  (if there is no special request from PIA to prepare in Armenian).

The above-mentioned tasks shall be carried out within the framework of a Service Contract concluded between the contracting body (Armenian Association of Social Workers) and the Consultant. 

 

The Leading Local Consultant should satisfy the following qualifications and requirements:

The Contractor shall fulfil the following qualifications and skills:

  • Higher professional education in the task-relevant field (e.g. sociology, social work, social sciences, etc.),
  • Sound knowledge of social work frameworks and models and at least 6 years of working experience in the relevant field,
  • Experience in developing methodologies, tools, designing and delivering of trainings,
  • Experience with the social protection sector, transformative social work, case management
  • Strong experience designing and undertaking social analysis,
  • Fluency in English (written and spoken) and Armenian
  • Very good communication, presentation and facilitation skills
  • Relevant computer skills necessary to execute well-designed, professional documents

 

Application

All interested candidates meeting the above-listed requirements are requested to submit their letters of interest and CVs to the e-mail address below until March 8, 2021.

Please clearly indicate the title of the position (Lead Local Consultant) in the subject line of the e-mail. Please note that only shortlisted applicants will be contacted for the interview.

E-mail:  procurement@aasw.org

Tel: (374 93) 514499 (for questions and clarifications)

 

The Project

The project is expected to help increase access to social assistance benefits and services and provide self-employment support to about 11,000 vulnerable members of society in urban and rural communities in Ararat, Armavir, Kotayk, Lori and Shirak regions of Armenia. The Project grant was received under the Japan Social Development Fund (JSDF) which is financed by the Government of Japan.  

The project has been designed by the World Bank in partnership with the Ministry of Labor and Social Affairs of Armenia and will be implemented by the Association of Social Workers– a non-governmental, not-for-profit national professional representative body of social workers in Armenia.  The JSDF was established by the Government of Japan and the World Bank as a mechanism to provide direct assistance to the poorest and most vulnerable groups in eligible World Bank countries. The aim is to enhance their capacities, strengthen their empowerment and participation in society and economic life.

The Project includes three components:

Component 1. Development and implementation of a pilot counseling program:

This component will support the country’s efforts to design and implement a structured social case management approach that can serve as a tool to enhance the internal cohesion of services and benefits in the country’s social protection and labor system. The objective of the Component-1 is twofold: a) to increase the accessibility of social services for the most vulnerable populations (FBP beneficiaries) in Armenia, and b) to activate those FBP beneficiaries with spare labour to become self-reliant by providing a number of (self-) employment opportunities. These objectives will be achieved by policy and technical support to the development of a social case management system through the development of operational procedures for identification, registration, enrolment and targeting beneficiaries as well as procedures for grievance redress, monitoring, community outreach, information campaign and capacity building.

The conceptual framework and methodology of the social case management will be based on the following main dimensions been identified by the government as priority needs to be met within the Project:

  • Activation,
  • Inclusion/involvement of households experiencing the highest rates of marginalization and extreme poverty (provision of state and non-state resources including education and health services for children, health services for adult members, and specialized services),
  • Reduction of child poverty(ensuring access to education and health services; addressing the issue of malnutrition for children up to age five; prevention from institutionalization and early intervention to mitigate risks).

Special attention in all dimensions will be paid to households with a disabled family member.

 

Component 2. Capacity building and entrepreneurship support:

This component will strengthen the supply of programs supporting entrepreneurship by testing the provision of small business grants and the accompanying business training/coaching to FBP beneficiary households with spare labour to support their “graduation” out of the program. Based on lessons learned, including from the previous JSDF project, the project will emphasize strong screening, comprehensive evaluation and continuous capacity building (including training, mentoring, and coaching) to ensure sustainability of project outcomes.

Component 3: Project management and administration; monitoring and evaluation; and knowledge dissemination.

The project has been designed by the World Bank in partnership with the Ministry of Labor and Social Affairs of Armenia and will be implemented by the Association of Social Workers– a non-governmental, not-for-profit national professional representative body of social workers in Armenia.  The JSDF was established by the Government of Japan and the World Bank as a mechanism to provide direct assistance to the poorest and most vulnerable groups in eligible World Bank countries. The aim is to enhance their capacities, strengthen their empowerment and participation in society and economic life.

 

International Consultant for the development/revision of tools for Social workers: “PROMOTING SOCIAL INCLUSION AND SELF-RELIANT LIVELIHOOD ACTIVITIES IN ARMENIA” PROJECT (JSDF GRANT NO.TF0B2613)

The “Armenian Association of Social Workers” non-governmental organization (hereafter AASW) announces a competition for the selection of the “International Consultant for the development and/or revision of tools for Social workers and referral protocols for key service providers” assignment within the framework of the “Promoting Social Inclusion and Self-Reliant Livelihood Activities in Armenia” Project (hereinafter Project).

The main objective of this assignment is to support the Client in design and implementation of a structured social case management approach (Component 1) that can serve as a tool to enhance the internal cohesion of services and benefits in the country’s social protection and labor system.

 

The ultimate purpose shall be to revise and/or develop the following documents:

- Tools for social workers, such as i) Comprehensive tools (screening and assessment) to assess households’ vulnerabilities, ii) Templates for the preparation of “family development plans”, iii) Referral manual linked to an inventory of key social and active labor market services, iv) Management Information System (MIS) for social workers.

- Referral protocols for key service providers.

 

The assignment will be implemented in February 2021 – April 2021 period.

 

Scope of work

Under the guidance and supervision of the representative of the Project Implementing Agency (Project Component-1 Coordinator) and in close collaboration with the international consultant for component 1 (social case management methodology), one lead local consultant and three local consultants (one per dimension), the International Consultant shall lead the development/revision of the tools for social workers and referral protocols for key service providers.

The international consultant shall be responsible for the following tasks:

  1. To develop/revise the tools for social workers, the Consultant will:
  • Share with Local Consultants and Project Implementation team the international best practice of case management tools for social workers,
  • Support Local Consultants to develop the Report on case management tools in Armenia and provide feedback on the Report.
  • Develop Recommendations on the development/revision of tools for social workers;
  • Lead the team of Local Consultants to develop/revise the tools for social workers (except MIS for social workers, the team will conduct meetings with IT experts to guide the translation of developed tools into MIS)
  • Conduct a workshop with relevant stakeholders (Government/MLSA officials, social work practitioners, NGO stakeholders, etc.) to introduce the developed/revised tools for social workers; consolidate provided comments and make further elaboration (if needed). In coordination with the team implementing Component 1, include the final version of these tools in the Manual for social workers and training materials for SW.

 

The development/revision of tools for social workers will be assumed from the lessons learned and best practices which will be adapted to the Armenian context accordingly. Qualitative methods (in-depth expert interviews, observations, focus groups, etc.), led by local consultants, will be applied to define the pros and cons of the current tools applied.

  1. 2. To develop referral protocols for key service providers, the Consultant will:
  • Share with Local Consultants and Project Implementation team international best practice of referral protocols for key service providers,
  • Support Local Consultants to develop the Report on existing procedures of referral protocols for key service providers and provide a feedback on the Report,
  • Support Local Consultants and IT Consultant to study existing IT tools used by social workers and develop recommendations on the development of MIS for social workers,
  • Elaborate an outline for new referral protocols for key service providers and lead the team of Local Consultants to develop referral protocols, which will include the work with various social groups (children, elderly people, persons with disabilities, etc.), and social cases (violence, national and cultural minorities, etc.) as well as describe formal arrangements on preferential access for referred beneficiaries to key service provides and provide the integrity of the support from referred institutions.
  • Carry out an on-line workshop with relevant stakeholders including Government/MLSA officials, social work practitioners, researchers and NGO stakeholders to introduce the developed referral protocols for key service providers; consolidate provided comments and make further elaboration (if needed)

Deliverables and Timeline

 

Task (estimated time required per task)

duration

Timeline

Report on Developed/Revised tools for social workers (15 days)

2 months

by  30.03.2021

Report on Developed referral protocols for key service providers (10 days)

3 months

by  30.04.2021

 

The working language of the deliverable documents is English.  As part of the assignment, the consultant should visit the project site (Armenia) at least twice based on the agreed schedule with AASW. 

 

Above timeline is based on regular circumstances and can be subject to changes in case of external influence. As part of the assignment, the consultant will visit the Armenia at least twice. The visit timeframe will be agreed with AASW.  

Expected skills and qualifications of the consultant

 

The Contractor shall meet the following qualifications and skills:

  • Higher professional education in task-relevant field (e.g. social sciences, social work)
  • Sound knowledge on social work tools and at least 15 years of experience in the relevant field
  • Profound experience facilitating local policy level consultations, developing methodologies and tools for more than 10 years
  • Experience with social protection sector, transformative social work, case management
  • Strong experience designing and undertaking social analysis
  • Previous experience with associations/network initiatives and/or unions will be regarded an additional asset.
  • Experience in working in post-soviet area with cross-cultural sensitivity and emotional maturity is a plus (experience in the South Caucasus is an advantage)
  • Willingness and ability to travel to Armenia, interact with staff, community and primary/secondary stakeholders
  • Familiarity with the work of the World Bank is an asset
  • Fluency in English (written and spoken); skills in Armenian and/or Russian is an asset. All documents will need to be written in English.
  • Very good communication, presentation and facilitation skills
  • Relevant computer skills necessary to execute well-designed, professional documents

The above mentioned tasks shall be carried out within the framework of a Service Contract agreed between the PIA (“Armenian Association of Social Workers” NGO) and the Consultant. The Contract will be signed over the period between February, 2021 and April 30, 2021 for a total of 25 working days. International consultant will cooperate with four local Consultants on specific tasks (one leading consultant and three consultants as per project dimension) and PIA team. 

The Project

The project is expected to help increase access to social assistance benefits and services and provide self-employment support to about 11,000 vulnerable members of society in urban and rural communities in Ararat, Armavir, Kotayk, Lori and Shirak regions of Armenia. The Project grant was received under the Japan Social Development Fund (JSDF) which is financed by the Government of Japan.  

The project has been designed by the World Bank in partnership with the Ministry of Labor and Social Affairs of Armenia and will be implemented by the Association of Social Workers– a non-governmental, not-for-profit national professional representative body of social workers in Armenia.  The JSDF was established by the Government of Japan and the World Bank as a mechanism to provide direct assistance to the poorest and most vulnerable groups in eligible World Bank countries. The aim is to enhance their capacities, strengthen their empowerment and participation in society and economic life.

Application

All interested candidates meeting the above-listed requirements are requested to submit their letters of interest and CVs to the e-mail address below until January 26, 2021.

Please clearly indicate the title of the position (Tools for Social workers and referral protocols for key service providers) in the subject line of the e-mail. Please note that only shortlisted applicants will be contacted for the interview.

E-mail:  procurement@aasw.org

Tel: (374 93) 514499 (for questions and clarifications)

 

Internation Consultant on the Development of Case Management Methodology: “Promoting Social Inclusion and Self-Reliant Livelihood Activities in Armenia” Project (JSDF Grant No.TF0B2613)

The “Armenian Association of Social Workers” non-governmental organization (hereafter AASW) announces a competition for the selection of the “International Consultant for the development of Methodological document for social case management intervention, an operational manual for social workers, and materials to train social workers” assignment within the framework of the “Promoting Social Inclusion and Self-Reliant Livelihood Activities in Armenia” Project (hereinafter Project).

The main objective of this consultancy is to support the implementation of Component 1 which has the objective of design and implementation of a structured social case management approach that can serve as a tool to enhance the internal cohesion of services and benefits in the country’s social protection and labour system. The ultimate purpose shall be to introduce Case Management concept, provide tools and implementation guidance to the newly mobilized caseworkers in order to integrate the emerging social work practices into community-level services.

 

The assignment will be implemented in February 2021 – May 2021 period.

Scope of work

Under the guidance and supervision of the representative of the Project Implementing Agency (Project Component-1 Coordinator)  and in close collaboration with one leading and three local consultants (one per dimension), the International Consultant shall lead the elaboration of the methodological document for the social case management intervention,  development of the Operational Manual for social workers, and training materials to train social workers, as well as carry out training for SW local trainers (ToT).

The international consultant shall be responsible for the following tasks:

  1. To elaborate methodological document for the social case management intervention, the Consultant will:
  • Share with Local Consultants and Project Implementation team the  international best practice of social case management methodology,
  • Prepare an outline for Local Consultants to develop a Report on 1) Case management practice in Armenia 2) Policy Documents and 3) training courses,
  • Provide continue guidance to local consultants and feedback on the Report.
  • Develop Recommendations on conceptual framework of the social case management based on the main dimensions identified by the MLSA;
  • Lead the team of Local Consultants to develop the Methodological Document (Guidelines, Procedure, etc.) on social case management,
  • Conduct a workshop with relevant stakeholders (Government/MLSA officials, social work practitioners, NGO stakeholders, etc.) to introduce the developed methodological document; consolidate provided comments and elaborate the final document in cooperation with local consultants for approval.

The elaboration/improvement of documents will be based on the lessons learned and best practices which will be adapted to the Armenian context accordingly. Qualitative methods (expert interviews, observations, focus groups, etc.), led by local consultants, will be applied to define the pros and cons of the current methodology applied. The methodological document will be based on dimensions indicated by MLSA, and (self-) employment support for vulnerable individuals, as a part of activation dimension, will be correspondingly covered. These methodological approaches will be applied by social workers in the framework of the Project Comonent-2 activities.

  1. To Develop Operational Manual for social workers, the Consultant will:
  • Share with Local Consultants and Project Implementation team international best practice of operation procedures of the social case management,
  •  Support Local Consultants to develop Report on existing procedures of case management, provide a feedback on the Report, Elaborate an outline of operation procedures (to be described in the Operational Manual) based on the new methodological document for social case management,
  • Participate in an on-line workshop to present an outline of operational procedures and relevant best practice, address the feedbacks provided by the MLSA and other relevant counterparts and lead the process for revision of the outline (if necessary).
  • Support Local Consultants to elaborate the Operational Manual which will:

a. reflect the revised/developed social case management methodology in a step-by-step process,

b. provide a detailed description of tasks that social workers need to complete in each step and relevant annexes (intake, screening, assessment, planning, networking, clarification the role of the network participants, including community social workers, and definition of procedures for cooperation, monitoring, positive guidance, evaluation and case closure).

c. provide the features of social work with various social groups (children, elderly people, persons with disabilities) as well as in the case of various social issues (violence, national and cultural minorities, etc.),

d. provide clarification of the functions of members of the social assistance network (case manager, community social worker, etc.), procedures for their cooperation and networking mechanisms,

e. describe social protection system in emergency situations, and rapid renewal mechanisms in accordance to situation specific features,

f. include a user-friendly guide for social workers with key messages and techniques for screening, interview and observation during home visits and interview, case conference, assessment interview, motivational interview, needs-based intervention, etc.

  • Carry out an on-line workshop with relevant stakeholders including Government/MLSA officials, social work practitioners, researchers and NGO stakeholders to introduce the developed Operational Manual.
  1. To develop training materials to train social workers, the Consultant shall:
  • Guide local Consultants to design tools for training needs assessment of social workers (in consultation with MLSA), and revise training need assessment Report.
  • In cooperation with local Consultants develop training (including on-line or distant training) package (manual, handouts, guidelines, presentations, practical exercises, etc.) comprised of: 
  • Detailed description and explanation of social case management (procedures and processes),
  • Features, attributes and peculiarities of applying case management methodology in work with families with complex needs, differences with clinical intervention of social worker, social case coordination and management and other type of social workers’ functions,
  • Tools describing standardized methods on how to identify the needs of marginalized people, undocumented persons, how to cope with resisting clients, how to map community social services and maintain effective interdisciplinary and inter-sectoral collaboration,
  • Definition and concept of activation approach, specifics of activation, support and care, advanced practices and lessons learned; the practical tips/examples for (self-)employment support will be provided by the Consultant for Component-2.
  • Roles and functions of social workers’ in the frame of the Project.
  1. To carry out training for SW local trainers (ToT), the Consultant will:
  • Conduct a 3-days ToT for 15 local SW consultants (trainers), using the training materials produced in the afore-mentioned activity (training materials to train social workers).

Timetable & Milestones

Task (estimated time required per task)

duration

Timeline

Methodological document for the social case management intervention (15 days)

2 months

by  30.03.2021

Operational manual for social workers (14 days)

2 months

by  15.05.2021

Training materials to train social workers (6 days) and Training of SW Trainers (ToT) (5 days)

1 months

by  20.05.2021

 

The working language of the deliverable documents is English.  As part of the assignment, the consultant should visit the project site (Armenia) at least twice based on the agreed schedule with AASW. 

Above timeline is based on regular circumstances and can be subject to changes in case of external influence or activity rescheduling.

The working language of the deliverable documents is English.  As part of the assignment, the consultant will visit the project site at least twice. The visit timeframe will be agreed with AASW. 

The International Consultant should satisfy the following qualifications and requirements:

The Contractor shall fulfil the following qualifications and skills:

  • Higher professional education in task-relevant field (e.g. social sciences, social work)
  • Sound knowledge on social work frameworks and models and at least 15 years of experience in the relevant field
  • Profound experience facilitating local consultations, developing methodologies, designing and delivering of trainings for more than 10 years
  • Experience with social protection sector, transformative social work, case management
  • Strong experience designing and undertaking social analysis
  • Previous experience with associations/network initiatives and/or unions will be regarded an additional asset.
  • Experience in working in post-soviet area with cross-cultural sensitivity and emotional maturity is a plus (experience in the South Caucasus is an advantage)
  • Willingness and ability to travel to Armenia, interact with staff, community and primary/secondary stakeholders
  • Familiarity with the work of the World Bank, is an asset
  • Fluency in English (written and spoken); skills in Armenian and/or Russian is an asset. All documents will need to be written in English.
  • Very good communication, presentation and facilitation skills
  • Relevant computer skills necessary to execute well-designed, professional documents

 

The Contract will be signed over the period between February, 2021 and May 20, 2023 for a total of 40 working days. International consultant will cooperate with four local Consultants on specific tasks (one leading consultant and three consultants as per project dimension) and PIA team. 

The Project

The project is expected to help increase access to social assistance benefits and services and provide self-employment support to about 11,000 vulnerable members of society in urban and rural communities in Ararat, Armavir, Kotayk, Lori and Shirak regions of Armenia. The Project grant was received under the Japan Social Development Fund (JSDF) which is financed by the Government of Japan.  

The project has been designed by the World Bank in partnership with the Ministry of Labor and Social Affairs of Armenia and will be implemented by the Association of Social Workers– a non-governmental, not-for-profit national professional representative body of social workers in Armenia.  The JSDF was established by the Government of Japan and the World Bank as a mechanism to provide direct assistance to the poorest and most vulnerable groups in eligible World Bank countries. The aim is to enhance their capacities, strengthen their empowerment and participation in society and economic life.

 Application

All interested candidates meeting the above-listed requirements are requested to submit their letters of interest and CVs to the e-mail address below until January 26, 2021.

Please clearly indicate the title of the position (Methodological document for social case management intervention) in the subject line of the e-mail. Please note that only shortlisted applicants will be contacted for the interview.

E-mail:  procurement@aasw.org

Tel:  (374 93) 514499 (for questions and clarifications)

International Consultant on Baseline and Final Evaluation Study։ “Promoting Social Inclusion and Self-Reliant Livelihood Activities in Armenia” Project (JSDF Grant No.TF0B2613)

The “Armenian Association of Social Workers” non-governmental organization (hereafter AASW) announces a competition for the selection of the “International Consultant on Baseline and Final Evaluation Study” assignment within the framework of the “Promoting Social Inclusion and Self-Reliant Livelihood Activities in Armenia” Project (hereinafter Project).

The main objective of this consultancy is to support the implementation of Project Component-3 activities, specifically Baseline and Final evaluation study, as a tool to assess the overall project achievements and deliverables against the project objectives.

The assignment will be implemented in February 2021 – June 2023 period.

 

Scope of work

Under the guidance and supervision of the representatives of the Project Implementing Agency (Project Manager and Project M&E specialist) and in close collaboration with three local consultants, the International Consultant shall lead the preparation and implementation of Baseline and Final Evaluation Study, design relevant methodology, lead the work of local consultants and prepare and finalize the reports.

The international consultant shall be responsible for the following tasks:

  1. Elaborate the methodology of Baseline and Final Evaluation Study, including:
  • Share the international best practice with Local Consultants and Project Implementation team to implement Baseline and Final Evaluation Study,
  • Design a methodology (including the set of indicators, sampling strategy, quality assurance plan, data collection tools and sources, templates for baseline and evaluation reports, and specific functional requirements for M&E MIS (if needed)) for the baseline and final evaluation studies both for Component-1 and Component-2 activities, specifically, methodology for:
    • Assessing the introduction and functionality of social case management model, applicability of the revised tools for social workers within the project (comprehensive screening tools to assess households’ vulnerabilities, templates for the preparation of “family intervention and development plans”, referral manual linked to an inventory of key social and active labor market services, referral protocols for key service providers, MIS for SW, etc.). The methodology, inter alia, will include secondary document analysis and some qualitative methods to evaluate the introduction and functionality of social case management model prior and after implementation of relevant project activities;
    • Reflecting sub-grant results evaluation aiming at assessing the impact of grant on socio-economic situation of sub-grantees. An experimental approach should be developed to evaluate the progress throughout the project.
    • Assessing the progress of PDO and Intermediate-level indicators, which are not covered by the above mentioned items.
  • Give recommendations for the development of ToRs for Local Consultants on Baseline and Final Evaluation Study based on the developed methodology.
  • Introduce the elaborated methodology of the evaluation to Project Implementing team, the local consultants as well as representatives of MLSA and Embassy of Japan at the seminar and consolidate recommendations/remarks/comments from participants (if any).
  • Develop methodology handout and a guideline (covering both Components) and share with relevant stakeholders including MLSA related departments such as M&E unit and others to be applied for other similar projects.

 

  1. Develop the general baseline study, including:
  • Hold coordination meetings with the team of local consultants to implement the Component-1 baseline study, including but not limited to desk analysis, organization and analysis of focus group discussions, key informant interviews with various stakeholders, revise the piloted tools if needed (carried out by the local consultants) as well as carry out regular monitoring.
  • Develop General Baseline Study Report (including the baseline indicators) based on the results, findings and deliverables produced in the framework of above mentioned qualitative survey, primary and secondary data collection and analysis.

 

  1. Develop the supplementary study to set specific baselines for the sub-grants result evaluation, including:
  • Develop sampling strategy based on which the team of local consultants will carry out baseline study of the sub-grant result evaluation to assess preliminary socio-economic situation of project beneficiaries, i.e. experimental and control through various data collection tools and analyses.
  • Develop Baseline Study Report for sub-grant result evaluation based on the results, findings and deliverables produced in the framework of above mentioned activities.

 

  1. Develop the Report on Baseline and Final Evaluation, assessing the overall project achievements and deliverables against the project objectives, including:
  • Hold coordination meetings with the team of local consultants to summarize the findings identified by the local consultants on the assessments done in the frame of Component 1 & 2.
  • Draft the Report on Baseline and Final Evaluation Study and share with the Project Implementing Agency for their feedback and comments.
  • Finalize the afore-mentioned report, submit to the attention of PIA as well as introduce the findings at the official meeting.

 

Timetable & Milestones

Task

Activity Period

Deadline

Methodology of Baseline and Final Evaluation Study (25 days)

February 1 – March  15, 2021

by 15.03.2021

General Baseline Study Report (25 days)

March 20 – May 30, 2021

by 30.05.2021

Baseline Study Report for sub-grant result evaluation (40 days)

August 1 – January 30, 2022

by 30.01.2022

Final Report on Baseline and Final Evaluation Study (40 days)

February 1, 2022 – May 30, 2023

by 30.05.2023

 

The working language of the deliverable documents is English.  As part of the assignment, the consultant should visit the project site at least twice based on the agreed schedule with AASW.

The International Consultant should satisfy the following qualifications and requirements:

The Contractor shall fulfil the following qualifications and skills:

  • Postgraduate degree in task-relevant field (e.g. social work, social policy, sociology, economics, etc.)
  • Demonstrated experience in evaluation of projects (preferably supported by international agencies) within social policy domain and/or covering vulnerable groups of society;
  • More than 15 years of experience to carry out analysis, evaluation of similar projects (preferably with first-hand engagement in policy reforms, sound knowledge of social work frameworks and models, transformative social work case management);
  • Demonstrated experience in designing and implementation of impact evaluations, sectorial surveys and studies
  • Experience in working in Armenia or/and post-soviet area with cross-cultural sensitivity and emotional maturity is a plus (experience in the South Caucasus is an advantage),
  • Willingness and ability to travel to Armenia in line with task timetable, interact with the primary/secondary stakeholders,
  • Familiarity with the work and procedures of the World Bank (preferably in South Caucasus region) is an asset,
  • Knowledge of social sector reforms post-soviet countries.
  • Fluency in English (written and spoken); knowledge of Russian is an asset.
  • Very good communication, presentation and facilitation skills
  • Relevant computer skills necessary to execute well-designed presentations and professional documents

The Contract will be signed over the period between February, 2021 and June 30, 2023 for a total of 120 working days. International consultant will cooperate with three local Consultants on Baseline and Final Evaluation Study and PIA team. 

The Project

The project is expected to help increase access to social assistance benefits and services and provide self-employment support to about 11,000 vulnerable members of society in urban and rural communities in Ararat, Armavir, Kotayk, Lori and Shirak regions of Armenia. The Project grant was received under the Japan Social Development Fund (JSDF) which is financed by the Government of Japan.  

The project has been designed by the World Bank in partnership with the Ministry of Labor and Social Affairs of Armenia and will be implemented by the Association of Social Workers– a non-governmental, not-for-profit national professional representative body of social workers in Armenia.  The JSDF was established by the Government of Japan and the World Bank as a mechanism to provide direct assistance to the poorest and most vulnerable groups in eligible World Bank countries. The aim is to enhance their capacities, strengthen their empowerment and participation in society and economic life.

Application

All interested candidates meeting the above-listed requirements are requested to submit their letters of interest and CVs to the e-mail address below until January 26, 2021.

Please clearly indicate the title of the position (Baseline and Final Evaluation Study) in the subject line of the e-mail. Please note that only shortlisted applicants will be contacted for the interview.

E-mail:  procurement@aasw.org

Tel:  (374 93) 514499 (for questions and clarifications)

Tender։ PURCHASE FOR CLOTHING AND SHOES

The text is in Armenian.

Consultant on Project Communication and PR: “Promoting Social Inclusion and Self-Reliant Livelihood Activities in Armenia” Project (JSDF Grant No. TF0B2613)

The “Armenian Association of Social Workers” non-governmental organization (hereafter AASW) announces a competition for the selection of the individual Consultant to implement the “Outreach Strategy and Public Campaign” (Project Communication and PR, initial phase) assignment within the framework of the “Promoting Social Inclusion and Self-Reliant Livelihood Activities in Armenia” Project (hereinafter Project).

The objective of the assignment is to support the implementation of the Project beneficiary outreach and Project communication campaign, specifically to provide efficient project launch and to set up proper project communication tools and mechanisms.

The assignment will be implemented in November 2020 – January 2021 period.

 

Scope of work

The Consultant on Outreach Strategy and Public Campaign (PR Consultant) shall be responsible for the provision of technical assistance to the Project team in ensuring the compliance and implementation of effective beneficiary outreach and Project communication campaign in accordance of the Project Operational Manual and particularly with provided communication and donor visibility (JSDF and World Bank) guidelines.  PR Consultant will provide the main PR and communication tools and mechanisms for the Project inception, ensure timely development of website, social media (Facebook) page and other relevant resources as well as lead the Project launch event organizing team and develop a beneficiary outreach strategy plan. 

The above mentioned tasks shall be carried out within the framework of a Service Contract concluded between the contracting body (Armenian Association of Social Workers) and the Consultant. The Contract will be signed over the period between November 2020 and January 2021 for a total 18 working days.

 

The PR Consultant will have duties and responsibilities including the following:

  • Develop the outline of the Project public communication strategy and associated work plan (for the whole Project with a specific focus for 2020 and 2021 years),
  • Cooperate with designer to guide the development of corporate branding, including visual solutions for project website, Facebook page, banner and other attributes with necessary short wording on the project agreed with the WB, supervise the process,
  • Regularly cooperate with the IT Consultant (company) outsourced for the project website development, ensure its taxonomy compliancy with corresponding terms of reference, implement website testing/improvement and adjustment activities, 
  • Develop website content (in Armenian or English) based on information provided by the Project Implementing Team, upload the information to the website and update the website content during the assignment period,
  • Train project assistant to work with website administration tools,
  • Create, maintain Project social media pages (Facebook, Instagram) and implement page promotion activities,
  • Develop the concept of the Project launch event (to be agreed with the PIA/MLSA),
  • Develop recommendations on the launch event venue/location, agenda, format of the event, event information package (invitation, leaflet, press release, etc.), come up with relevant creative proposals for the organization of event and provide all other content solutions,
  • Cooperate with the outsourced event management staff (company) for timely and quality preparation of all required launch event attributes and materials,
  • Develop, maintain and update media relations, provide proper launch event coverage by mass media, monitor and evaluate the effectiveness of media materials and share results and findings,
  • Draft two articles about the Project, to be published in leading mass media,
  • Develop outreach strategy/plan with supporting information materials (e.g. booklet, FAQ , etc.) for social workers (in close cooperation with local consultants working to develop/revise tools for social workers) with the aim of raising awareness on eligibility for the FBP, and promoting FBP beneficiaries’ involvement in respective activation, including self-employment, programs.

 

The PR Consultant should satisfy the following qualifications and requirements:

  • University degree in communications, journalism, public relations (PR) or a related field;
  • At least 5 years of working experience related to the PR;
  • Experience of PR activities with international organizations and/or projects;
  • Experience of PR activities in the social sector (is an advantage);
  • Solid understanding of the mass media sector of Armenia;
  • Good understanding of social protection system of Armenia and work with vulnerable population (is an advantage),
  • Capability and proven experience in crafting messages in various formats (press releases, websites, success stories, blog entries, tweets, etc.) targeting a variety of audiences,
  • Experience in social media management,
  • Ability to work effectively as a team player in a dynamic environment;
  • Excellent knowledge of the Armenian, working level knowledge of English (verbal/writing);
  • Good computer and ICT skills (web site administration, social media, multimedia, etc.).

 

The Project

The project is expected to help increase access to social assistance benefits and services and provide self-employment support to about 11,000 vulnerable members of society in urban and rural communities in Ararat, Armavir, Kotayk, Lori and Shirak regions of Armenia. The Project grant was received under the Japan Social Development Fund (JSDF) which is financed by the Government of Japan.  The Project Grant Agreement was signed on May 6, 2020 (for details click here)

The project has been designed by the World Bank in partnership with the Ministry of Labor and Social Affairs of Armenia and will be implemented by the Association of Social Workers– a non-governmental, not-for-profit national professional representative body of social workers in Armenia.  The JSDF was established by the Government of Japan and the World Bank as a mechanism to provide direct assistance to the poorest and most vulnerable groups in eligible World Bank countries. The aim is to enhance their capacities, strengthen their empowerment and participation in society and economic life.

 

Application

All interested candidates meeting the above-listed requirements are requested to submit their letters of interest and CVs to the e-mail address below until October 30, 2020.

Please clearly indicate the title of the position (PR Consultant) in the subject line of the e-mail. Please note that only shortlisted applicants will be contacted for the interview.

E-mail:  procurement@aasw.org

Tel:  (374 93) 514499 (for questions and clarifications)

 

 

Consultant on Development of Social Workers’ Management Information System: “Promoting Social Inclusion and Self-Reliant Livelihood Activities in Armenia” Project (JSDF Grant No.TF0B2613)

The “Armenian Association of Social Workers” non-governmental organization (hereafter AASW) announces a competition for the selection of the individual Consultant (IT Consultant) to implement the “Development of Referral Protocols for Key Service Providers” (Development Social Workers’ MIS, initial phase) assignment within the framework of the “Promoting Social Inclusion and Self-Reliant Livelihood Activities in Armenia” Project (hereinafter Project).

The main objective of this consultancy is to support the implementation of the Project Component-1 (Development and implementation of a pilot counselling program) activities related to the: i. Development/revision and testing of tools for social workers (hereinafter SW), ii.  Incorporation of referral protocols for key service providers (to be defined by other members of the team implementing Component-1) as a part of the software for the Management Information System (hereinafter MIS). 

 

The assignment will be implemented in November 2020 – January 2021 period.

 

Scope of work 

The Consultant on Development of Social Workers’ MIS development (IT Consultant) shall be responsible for the provision of technical assistance to the Project team in ensuring the compliance and effective implementation of tasks related to the development MIS for social workers (MIS for SWs) and incorporation in the MIS of referral protocols for key service providers in accordance of the Project Operational Manual.

The above-mentioned tasks shall be carried out within the framework of a Service Contract concluded between the contracting body (Armenian Association of Social Workers) and the Consultant. The Contract will be signed over the period between November 2020 and January 2021 for a total of 12 working days.

 

The IT Consultant will have duties and responsibilities including the following:

  • In cooperation with the team of consultants working on development/revision of tools for social workers study existing IT tools currently applied by social workers and referral protocols for key service providers and provide recommendations for the development of MIS for case management.
  • Participate in meetings with MLSA representatives and other stakeholders to discuss the developed recommendations for MIS for social workers
  • Develop terms of reference for MIS for SWs which should be agreed with MLSA.

 

The IT Consultant should satisfy the following qualifications and requirements:

  • University degree in computer science, information technologies or a related field;
  • At least 5 years of working experience related to the IT (MIS) tools design and/or development;
  • Capacity to develop term of references for IT tools;
  • Experience of IT tool development activities in the social sector (is an advantage);
  • Experience of IT development activities with international organizations and/or projects (is an advantage);
  • Understanding of existing IT tools for social protection system of Armenia (is an advantage),
  • Ability to work effectively as a team player in a dynamic environment;
  • Excellent knowledge of the Armenian, working level knowledge of English (verbal/writing);

The Project

The project is expected to help increase access to social assistance benefits and services and provide self-employment support to about 11,000 vulnerable members of society in urban and rural communities in Ararat, Armavir, Kotayk, Lori and Shirak regions of Armenia. The Project grant was received under the Japan Social Development Fund (JSDF) which is financed by the Government of Japan.  The Project Grant Agreement was signed on May 6, 2020 (for details click here)

The project has been designed by the World Bank in partnership with the Ministry of Labor and Social Affairs (MLSA) of Armenia and will be implemented by the Association of Social Workers – a non-governmental, not-for-profit national professional representative body of social workers in Armenia.  The JSDF was established by the Government of Japan and the World Bank as a mechanism to provide direct assistance to the poorest and most vulnerable groups in eligible World Bank countries. The aim is to enhance their capacities, strengthen their empowerment and participation in society and economic life.

 

Application

All interested candidates meeting the above-listed requirements are requested to submit their letters of interest and CVs to the e-mail address below until October 30, 2020.

Please clearly indicate the title of the position (IT Consultant) in the subject line of the e-mail. Please note that only shortlisted applicants will be contacted for the interview.

E-mail:  procurement@aasw.org

Tel:  (374 93) 514499 (for questions and clarifications)

 

 

Announcement: E&S Specialist: “Promoting Social Inclusion and Self-Reliant Livelihood Activities in Armenia” Project (JSDF Grant No. TF0B2613)

The “Armenian Association of Social Workers” non-governmental organizations (hereafter AASW) announces a competition for the selection of the individual Consultant to implement the “Environmental and Social Specialist” assignment within the framework of the “Promoting Social Inclusion and Self-Reliant Livelihood Activities in Armenia” Project (hereinafter Project). 

The objective of the assignment is to ensure that the Project complies with the relevant environmental and social requirements and to provide effective and timely management of possible environmental and social risks caused by the project activities.

The Consultant’s Service will be provided within 34 months since October 2020.

 

The Scope of work

The Environment and Social Specialist (E&S specialist) should be responsible for the provision of technical assistance to the Project team in ensuring the compliance and implementation of Safeguard Policy and adhering to the general procedures and guidelines of the World Bank to ensure the quality output of the program intervention. The E&S specialist shall also ensure the timely delivery of training for Project staff on Grievance Redress Mechanism (GRM) principles and procedures, supervision of the Project GRM, and monitoring of specific sub-grant activities. The E&S specialist shall be responsible for developing relevant environmental and social reports of the Project.

The Contract will envisage in average 25 working hours monthly (the payment will be done according to deliverable or time-sheet for some tasks)

The E&S Specialist will have duties and responsibilities including the following:

  • Ensuring strict adherence by Project staff and contractors to environmental and social issues and procedures in accordance with the POM;
  • Ensuring the existence of a chapter on environmental and social management of sub-grant financed activities  in the Sub-grant Management Operational Manual ;
  • Undertaking environmental and social screening of sub-grant activities to exclude any of those ineligible for funding from Project and development of relevant screening reports;
  • Preparing training materials related to good environmental and social practice (e.g. hygiene-oriented instructions for hostel/B&B/guesthouse facilities, beauty parlors, food processing and food delivery; waste management for apartment renovation works, etc.), conducting relevant training of trainers (ToTs), and preparing a feedback report;
  • Ensuring a standardized clause of good environmental and social practice requirements is included in the sub-grant contracts;
  • Making site visits as a part of an environmental and social assessment or/and consultation process and assess baseline condition of sites as a part of sub-projects due diligence;
  • Monitoring of sub-grant activities with the Project team on a periodic basis to ensure that good environmental and social practice is followed by the grantees during the sub-Project preparation and implementation, as well as ensuring these activities are not generating any new and significant social or environmental risks;
  • Overseeing the functioning of Project Grievance Redress Mechanism (GRM), including training of all Project staff on GRM principles and procedures;
  • Ensuring that the GRM is well-functioning and undertaking all the required steps described in the POM;
  • Ensuring the participation of women and youth in the Project activities, including trainings and seminars;
  • Making appropriate entries in Project MIS and relevant databases, including updating the relevant information on social issues for women, youth, and vulnerable groups, as well as complaints and grievances in the MIS;
  • Developing an environmental and social monitoring report (before every implementation support mission of the WB), including the monitoring results of field visits and photos;
  • Assist the Project Manager and Component Coordinators to ensure that all relevant Project activities comply with Government and World Bank social safeguards guidelines and instruments;
  • Participating in regular implementation support missions undertaken by the WB;
  • Performing administrative duties related to the Project;
  • Carrying out other duties as per need of the Project as requested by PM.

 

The Consultant should satisfy the following qualifications and requirements:

  • Higher education (preferably in Social Sciences, Environmental Science, Development Management or related field of study);
  • At least 5 years of working experience related to safeguards and with knowledge on a) environmental and social impact assessment, b) environmental and social management plan for rural areas, c) social work and social protection in Armenia, etc.
  • Experience in projects funded by international organizations (preferable World Bank, EU, USAID, UN agencies)
  • Proven knowledge of environmental and social regulations, policies, and procedures;
  • Very good interpersonal skills and demonstrated ability to engage and work with local communities;
  • Excellent knowledge of Armenian, working-level knowledge of English (verbal/writing);
  • Good computer and ICT skills (Word, Excel, PowerPoint, Databases, Communication tools, etc.).

 

The Project

The project is expected to help increase access to social assistance benefits and services and provide self-employment support to about 11,000 vulnerable members of society in urban and rural communities in Ararat, Armavir, Kotayk, Lori and Shirak regions of Armenia. The Project grant was received under the Japan Social Development Fund (JSDF) which is financed by the Government of Japan.  The Project Grant Agreement was signed on May 6, 2020 (for details click here)

The project has been designed by the World Bank in partnership with the Ministry of Labor and Social Affairs of Armenia and will be implemented by the Association of Social Workers– a non-governmental, not-for-profit national professional representative body of social workers in Armenia (for details: www.aasw.org).   The JSDF was established by the Government of Japan and the World Bank as a mechanism to provide direct assistance to the poorest and most vulnerable groups in eligible World Bank countries. The aim is to enhance their capacities, strengthen their empowerment and participation in society and economic life.

 

The Application Procedure

All interested candidates meeting the above-listed requirements are requested to submit their letters of interest and CVs (in English) to the e-mail address below until October 1, 2020.

Please clearly indicate the title of the position (Environment and Social Specialist) in the subject line of the e-mail. Please note that only shortlisted applicants will be contacted for the interview.

E-mail:   procurement@aasw.org

Tel:  (374 93) 514499 (for questions and clarifications)

 

 

Call for Communications/Public Relations Company

In the frames of the "Strengthening social service workforce in the bordering communities of Vayots Dzor, Gegharkunik and Syunik regions in the situation of COVID-19" project implemented in cooperation with UNICEF Armenia Armenian Association of Social Workers announces a call of Communications/Public Relations Company.

More information is available in Armenian.

 

Online Global Conference

IFSW Global initiated a Global online Conference with theme "Co-building Social Transformation".

This Online Conference will discuss and examine how to build on the success of the last 10 years, how to incorporate the learning the profession has gained in responding to Covid-19 and how to heighten the impact of the profession´s focus of co-building social transformation.

The registration of participants will be open starting from 2 June, 2020.

More information is available here.

Job Announcement:

The Announcement is in Armenian.

Job Announcement: Warm Heart Foundation

The text is available in Armenian.

Job Announcement: Children of Armenia Fund

The text is available in Armenian.

Job Announcement: AMAA

The text is available in English.

Call of External Audit 2018 Financial Year

 

Armenian Association of Social Workers announces a call of External Audit for 2018 Financial Year.

Deadline for Applications is September 5st, 2019.

For more information about requirements please follow the link.

Job Announcement

The post is in Armenian.

Call for Social Workers

The announcement is in Armenian.

JOB Announcement - Senior Social Worker

 

COAF Armenia is looking for a senior social worker.

The announcement is available in Armenian.

Job Announcement - Social Worker

 

COAF Armenia is looking for a Social Worker.

The announcement is available in Armenian.

INTERNATIONAL DAYS IN SOCIAL WORK

The Department of Social Work and the International Office Linz are inviting teachers and students to join us for a 5-day programme of lectures, workshops and cultural activities – offering everyone the chance to meet people from different countries and to look at Social Work from an international and intercultural perspective. . 

Students who join and complete the programme will receive up to 2 ECTS.

For more information please follow the link.

 

 

 

Open Doors Day at FAR Children's Support Center Foundation

The text is in Armenian.

Exploring Colleges and Universities offering a degree in Social Work.

If you are looking for a Social Work Degree Program,

If you are interested in studying in the US,

Social Work Degrees is for you !!!

Social Work Degrees is the most comprehensive resource for  job seekers, professionals, and students to explore colleges and universities offering a degree in Social Work in the United States. To ensure reliability of the information, developers are using the data sources of the United States Department of Labor and US Census Bureau, as well as the Council on Social Work Education (CSWE).

To find more, please visit Social Work Degrees or Online Master Degrees.

Websites are developed by CollegeDegreesOnline.com which provides community resources that are centered around higher education in the US.